Agility Networks is agnostic to industry type. After 25 years in Chicago, we have enjoyed working with clients in every vertical.
Agility has the flexibility to charge via fixed fee or on a Time and Material basis.
All issues being with our 24x7x365 Computer Network Management Support Desk Team. They can remote into almost any machine and resolve issues quickly. Most importantly, serious issues are immediately escalated to our Senior Consultants.
Agility /Managed Services Provider Computer Network Management /will leverage maintenance agreements and support for all applications with each software vendor. The sheer number, depth and breadth of applications prohibits knowledge of every tool, however, Agility will become more familiar with your application stack over time.
Agility Managed Services Provider agreements are month to month. Agility want you to use their computer network services because you want to, not because you have to.
No, not in the Chicago area.
Immediately during business hours and within 30 minute call back after hours and weekends.
Yes, managing vendors is a critical component to managing your network. All vendors, including your Internet Service Provider ( ISP), software agreements, and any other vendor supporting your environment.
Yes, Our vCIO team will work closely with management to help ensure technology is a part of the organizations strategic planning while designing an IT department meet those demands.
Yes, the Agility vCIO and Senior Networking teams can design and build your network from the ground up.
Yes, the Agility team can help your organization contract vendors, implement the hardware and build redundant secure communications between locations.
Yes, From Industrial Warehouses to a Single Office. Agility uses Cisco Survey Kits (incredibly accurate for placement of WAP’s for every type of mesh network). Agility will build, secure and manage wireless networks of any size or environment.
Yes, Agility’s Security experts will help organizations evaluate their network and recommend a defense strategy for today’s threats.
Yes, Agility Networks can recommend, design and execute network project for our clients.
Yes, the Agility team is well vrsed in mobile technology. These devices are a common part of the technology mix we support.
Agility is not everything to everyone but if you are a small or medium sized business in Chicago you may be well-served by Agility.
Twenty years of network management experience with a professional focus and commitment to providing great customer service. No long-term agreements Agility is composed of high-level Senior Network consultants and Senior Software Developers Focus on small- and mid-sized businesses in the Greater Chicago Area. Every client is assigned a primary and secondary senior-level consultant, a team, and branch Great depth of resources and availability: larger size, multiple branches and team approach allows quick and experienced responses to unforeseen issues. Managed Services: 24/7/365 proactive management and monitoring; advanced remote connection tools, etc. 24/7 experienced help desk: Staffed with senior-level consultants to address immediate needs. Easy-in / Easy-out: Our agreements do not lock clients into long term relationships (Agility can still provide fixed-fee services and clients can cancel any/all services at any time).
Agility is a Microsoft Gold Partner with deep expertise in Office 365 migrations, management and planning.
Agility supports all of our clients’ locations around the country then manages the network communication between them.
Agility’s hiring system is extremely meticulous. Agility arduously seeks, finds and retains consultants with extensive years of experience and a wide range of skills appropriate to managing small- and mid-sizes business systems. The tools used (commonly known as ‘managed services’) are more capable of ‘quieting the noise’ of a business network system which allows consultants to focus on high-end, strategic business items (and reducing client fees.) Our processes are time tested and constantly revisited to ensure the most consistent experience for all of our clients.
The Agility help desk will answer immediately during working hours. All emails and messages will be responded within 30 minutes.
The Agility Team will leverage maintenance agreements to support most critical applications in your environment. The sheer depth and breadth of applications prohibits knowledge of every tool, however over time our team will become more familiar.
We do not charge for local travel and parking. We only charge for travel to offices outside of the Chicago area.
No, at Agility we earn our business each month. We believe you should work with us because you want to not because you have to.
Managed Services is when a firm like Agility takes over the management of your computer network. The Agility team watches and manages your network using the latest monitoring and management tools. Our staff includes help desk, staff consultants, Senior Consultants and vCIO’s to address the entire scope of your IT needs.
Agility can build a program either fixed for or by the Hour
Agility’s managed services team is available to support clients off hours and on weekends.
No, not at all; this is central to our client-relationship success. Agility assigns a primary and secondary Senior Network Consultant to each and every client. It is expensive and frustrating for our clients and Agility to rotate different consultants to react to problems. We look to manage your network by learning its nuances and having consistency of service. Agility looks to manage networks not simply react to them; reacting to problems indicates a chaotic/expensive relationship where strategic items are never brought to the fore.
Yes, companies need 24/7 access to a company that can solve problems.
Agility’s value add to our clients are in its people, tools and processes. Agility’s comprehensive hiring process and industry-leading tools allow for competitive pricing through consistent and efficient processes. Our ability to save our clients money on their I.T. is a byproduct of our unprecedented commitment to providing superior customer service, our People, tools and processes.