Microsoft Exchange Online

Secure, reliable, cloud-based email with Microsoft Exchange Online for businesses.

Microsoft Exchange Online: The Cloud-Based Email Solution for Businesses

Microsoft Exchange Online offers a cloud-based email solution that provides businesses with access to their data anywhere, anytime, while ensuring security, reliability, and seamless integration with other Microsoft services. Exchange Online is included with Microsoft 365 Business Basic, Microsoft 365 Business Standard, and Microsoft 365 Business Premium, giving businesses of all sizes the tools they need for effective communication and collaboration. However, it’s important to note that Microsoft Exchange is not included with Microsoft 365 Apps for Business. This distinction helps businesses choose the plan that best fits their communication needs.

Maintain Control While Leveraging the Power of the Cloud

While Exchange Online is hosted on Microsoft’s secure servers, businesses retain full control over their email environment. The intuitive, web-based Exchange Admin Center makes it easy to manage email settings, enforce security policies, and ensure compliance. Some key management features include: Exchange Admin Center: A user-friendly, web-based interface that allows businesses to manage their email environment efficiently. In-Place eDiscovery: Run advanced searches across Exchange, SharePoint, and Skype for Business data from one central interface with the eDiscovery Center. This feature streamlines compliance and legal discovery processes. Mobile Device Management: Mobile policies allow businesses to enforce security measures such as PIN locks, approved device lists, and remote data wipes on lost or stolen devices. IT-Level Support: Around-the-clock phone support ensures that your IT team can resolve any issues quickly and keep your systems running smoothly.

Email Security and Reliability with Services You can Trust

With the growing threat of cyberattacks, protecting sensitive business information is crucial. Microsoft Exchange Online delivers advanced security capabilities that keep email communication safe. Some of the key security features include: Anti-Malware and Anti-Spam Filtering: Protects business mailboxes from malicious attacks and spam, ensuring that important messages get through. Data Loss Prevention (DLP): Helps prevent users from accidentally sharing sensitive information with unauthorized recipients. Globally Redundant Servers: These ensure data is safe and available, even in the event of a localized disaster. Premier Disaster Recovery: With world-class disaster recovery capabilities, businesses can rest assured that their data will always be protected. 24/7 Security Monitoring: A dedicated team of Microsoft security experts monitors Exchange Online around the clock to ensure the highest level of protection. 99.9% Uptime Guarantee: Exchange Online comes with a financially backed service-level agreement (SLA), providing businesses with peace of mind knowing their email will be available when they need it most.

Proven Results Backed by Social Reviews!

    
 
 
        
   steve ziemblicki 
 2024-04-05
 
 
  During the 7 years I contracted Agility’s services, my direct contact for technical support was David Biewer. David was always available in a timely professional manner resolving issues quickly. He knows our set up well and he feels like one of our staff.  Across the board, Agilty is a good pick for good, reliable, friendly, and fair priced service.
  
 
       
   Justin Osborne 
 2024-03-01
 
 
  Our company has worked with Agility for the better part of a decade now. What sets them apart in my opinion is they do an excellent job of meeting you where you are with your IT needs, and help you get to where you need to be - educating you throughout so you better understand the IT needs of your business. Arash and Shahnul have been great to work with and have been incredibly valuable strategic partners as our company has grown. When threats or vulnerabilities arise, I don't have to worry because the Agility team is working around the clock to make sure our systems are patched and stay safe. Highly recommend!
  
 
       
   JD Waldschmidt 
 2024-02-19
 
 
  Shahnul and his team are great to work with.
  
 
       
   Grace Hedrick 
 2024-02-16
 
 
  Agility Network has been an amazing addition to our organization and been helpful in all of our IT needs.
  
 
       
   Steve Sabo 
 2024-02-15
 
 
  Agility is a fantastic partner to manage your business' IT.  Agility is efficient, competent and well-run organization.  They will bring your systems into good functional condition and then suggest ways to improve your strategic plan. Agility will get you to realize that IT is a strategic tool to give you an advantage over your competition.  IT is not just an expense.
  
 
       
   Zachary Crist 
 2024-02-15
 
 
  I have been a client of Agility Networks for over 10 years. They have  been a great resource for our company, helping to manage all of our IT and Networking needs. I would highly recommend Agility.
  
 
       
   Ned Cooke 
 2024-02-12
 
 
  I've worked with Agility for over 20 years.  They are a great organization that works very hard to take care of their clients.

Why Choose Agility

Seamless Support

With our advanced remote IT support infrastructure and cutting-edge technologies, we provide swift and efficient resolution to IT issues without the need for on-site visits. Our team of expert technicians is available around the clock to troubleshoot and resolve issues promptly, ensuring minimal disruption to your operations.

Secure Solutions

Security is paramount in today's digital environment. That's why we employ industry-leading security protocols and robust encryption measures to safeguard your data and systems against cyber threats such as multi-factor authentication and conducting regular security audits.

Cost-Effectiveness

We understand the importance of cost-effectiveness for businesses of all sizes. Our remote IT support services optimize expenditure, leveraging remote technologies to eliminate costly on-site visits and reduce downtime.

Business Continuity

At Agility, we recognize that downtime is not an option. Our remote IT support solutions ensure seamless operational continuity with remote IT support solutions, even in the face of unexpected disruptions, through robust backup and disaster recovery strategies.

Operational Efficiency

Our dedicated professionals optimize IT environments for maximum efficiency, streamlining workflows and implementing automation solutions to drive productivity.

Expertise

With a keen understanding of the technological landscape in the Midwest, we're well-positioned to anticipate and address the region-specific challenges that our clients may encounter.

Microsoft Exchange Online FAQs

Is Microsoft Exchange Online included with Microsoft 365 plans?

Yes, Microsoft Exchange Online is included with Microsoft 365 Business Basic, Business Standard, and Business Premium plans, but not with Microsoft 365 Apps for Business. It provides cloud-based email with features like shared calendars, contacts, and a 50 GB mailbox per user.

How does Exchange Online protect my company’s data?

Exchange Online uses advanced security features, such as anti-malware, anti-spam filtering, and data loss prevention. It also guarantees a 99.9% uptime with a financially backed SLA and offers disaster recovery features to keep your data safe.

Is Exchange Online as Flexible as the Onsite Servers Were/Are?

Yes, Microsoft Exchange Online offers much of the same flexibility as on-premises Exchange servers, but with additional benefits of being cloud-based. Businesses can still maintain control over email policies, mobile device management, and data compliance through the Exchange admin center. Exchange Online also allows for hybrid deployments, enabling businesses to combine on-premises Exchange servers with cloud services if needed. Additionally, the cloud-based model offers scalability, automatic updates, and built-in disaster recovery, making it easier to manage without the need for physical server maintenance.

Seemless Integration with Microsoft 365 & Agility Network Services

Seamless Integration with Microsoft 365 Exchange Online integrates seamlessly with other Microsoft 365 services like SharePoint and Teams, enabling businesses to communicate and collaborate more effectively. This interconnected ecosystem makes it easy for teams to work together, whether they’re in the office or working remotely. By choosing Exchange Online as part of Microsoft 365 Business Basic, Standard, or Premium, businesses can take advantage of its full suite of collaboration tools, including cloud-based email, file sharing, video conferencing, and more. The flexibility and scalability of Exchange Online make it an ideal choice for businesses looking to modernize their communication infrastructure without sacrificing control or security.

The Questions Agility Networks Receives about Managed IT Services

The Questions Agility Networks Receive on Managed I.T. Services. Please ask if you don’t see it so the list can continuously broaden with notable or frequent questions.

What are Managed Services?

Managed Services are when a firm like Agility takes over the management of your computer network. The Agility team watches and manages your network using the latest monitoring and management tools. Our staff includes a help desk, staff consultants, Senior Consultants and vCIO’s to address the entire scope of your IT needs.

What is Included?

Under Fixed-Fee and Standard Service Level Agreement – the answer is ‘everything’ with the exception being things that are ‘new’ – see the next FAQ for more information on definition of new.

What is Not Included?

Items that are placed under management where the onus is on Agility that were previously not there – or ‘new’ to I.T. at your Firm. Good examples of some things that are new are: a new office, new employees, or implementing new software (to name three). The goal is simplicity. Any charges outside the Fixed-Fee must be authorized by the Client beforehand.

Do You Have and Example of an SLA?

Yes, send an email to our business development department or click this to get to a form you can fill-out and note you’d like a draft SLA. Agility is not overzealous in following-up from sales – nor will Agility sell contact information.

Do You Have an Example of a MSA?

Yes, send an email to our business development department or click this to get to a form you can fill-out and note you’d like a draft MSA. Agility is not overzealous in following-up from sales – nor will Agility sell contact information.

How Can Help Desk Calls be Free of Charge?

When support and management calls into our full-time employee staffed help desk are free of charge, Client and Agility GOALS ARE ALIGNED.

The better managed your system, the fewer the number of calls.

Under a fixed-fee, Agility is rewarded for working to lessen the noise of the I.T. network.

Other firms have trouble with this due to hundreds of things Agility has experience in over the past 25 years.

Am I Locked-in by Contract or Tribal Knowledge?

USE AGILITY BECAUSE YOU WANT TO, NOT BECAUSE YOU HAVE TO.Is what Agility touts. There are ‘outs’ in our shorter-term fixed fee agreements than the competition.

The agreements are ‘easy in’ as well – meaning: it is possible to hire Agility on a per hour basis until you are comfortable with such a large amount trust put upon an I.T. firm or MSP/MSSP such as Agility Networks.

Agility Managed Service Provider Offering

A granular list of what is included through a non-exhaustive list. This list is more specifically tied to the remote monitoring and management threat protection. Information found further down such as Agility Network Services Client Information Portal listed in the next section.

Agent-based capabilities begin immediately upon deployment and activation of your Client-Specific Policies. Reporting of mitigation of threats available upon request.

For Each Network Device

Industry-Leading Functionality Performance (PDF of Report Available on Demand)

Optional Management for All Endpoints of Infrastructure Devices
Firewall Monitoring and Management of External Threats

For Every Client

Client-Specific Maintenance and Scan Schedules (hour-by-hour, month, and year)
Network Assessment Services (as pre-Client or Client)
Virtualization Technology implementation Support and Managemen
Strategic Support Teams / vCIO strategic support
Work Type-Specific Consulting Teams
Project management and execution teams
Office 365 Licensing Consulting and Procurement
Vendor Management for Hardware and Software
Vendor Management for each I.T. Niche Including Internet-Based SaaS and Vendors Needed “Remote Hands”
All Cloud Infrastructure or Cloud Operating Systems (co-location, VPN’s, disparate users, disparate Web-Connected Business Unit Needs)
Cloud Computing Migrations Planning, Implementation, and Cloud Infrastructure Management.

For Each Server and Workstation

(on-site, virtual OS, and Cloud-Based)

Help Desk 24 x 7 x 365
On-site Support Services
Remote Support Services
Threat Protection and Reporting in Agility PSA*
Issues Resolution Documentation Available
Ticket Escalation Processes per SLA per Type
Completed Ticketing Reports
Real-Time, at all times, Remote Monitoring
On-Going Growth of Automated Mitigation Scripts
Windows licensing expertise
Third-Party application upgrade services
Full Scripting Capabilities
Real-Time Network Traffic Monitoring
Documentation Technology
Asset Management (Stock and Client-Tailored)
Workstation Antivirus / Antimalware Threat Management

Cybersecurity Adv. Threat Protection

Industry-Leading Functionality Performance (PDF of Report Available on Demand)

Constant Realtime Endpoint Protection
Internet Browser and Operating System Shield
Virus Threat Shield
Malware Threat Shield
Heuristics Threat Protection
Self-Protection Ensure Continuous Protection
Realtime Shield
Behavior Shield Analysis of Each Application
OS Core Shield
Web Threat Shield
Identity Shield
Data Monitor All Outbound Ports
Untrusted Process Monitoring
Windows Firewall Integration
Inbound Traffic Threat Shield
System Optimization (reg, OS Cleanup)
Clean Integration into PSA
Agility Professional Services Automation Alerting and Report

Chicago IT Services

Comprehensive I.T. Services for Mid-Market and SMB Businesses and NFP Firms

Business Continuity: Back-Up/Disaster Recovery/Fail-Over – I.T. Security: Anti-Virus & Anti-Malware /Cylance Protect End-Point Security / On-Site MSSP Consulting Firewall Penetration Testing / Cloud Migration Services / Email Migration Services Microsoft Azure Server Migration / Desktop Virtualization / Virtual Desktop Interface (VDI) Emergency Network Support / IT Audits & Assessments / Systems Virtualization & Consolidation Hyper-V Vmware Wireless Products / Services Assessments Installation Management Our Extensive Wireless Experience Office 365 Microsoft Office Application Suite Excel/Word/OneDrive for Business/SharePoint Online/Skype for Business/Storage/Visio / Managed Services Provider

Why Choose Agility IT Outsourcing Services

Experience

Agility has spent 25+ years consulting clients in Chicago. This experience has seen the evolution of IT from its infancy to todays advanced technology. This breadth of knowledge is the cornerstone of our I.T. consulting services today!

People

No one thing at Agility is more important than our team. Our long history of supporting clients has taught us that their needs are best served with the best people we can provide.

Technology

Staying in front of technology is our job, especially the tools we employ to serve our clients. Our Agility Management Platform continues to evolve and offer our team best-in-class technology to serve our clients

Process

Accountability

No one thing at Agility is more important than our team. Our long history of supporting clients has taught us that their needs are best served with the best people we can provide.

Emergency Network Support

Comprehensive I.T. Services

for Mid-Market and SMB Businesses and NFP Firms

Agility has been consistently providing services to Small- and Mid-Sized Business of All Types – Corporations and Non-Profits that are nearly Industry Agnostic Horizontal Demographic rather than One or Two Verticals.

Managed Services

Powerful software agents, cyber-protection & network-wide software allowing your firm to have Agility more efficiently automate consistent service delivery through high-end consultants almost immediately.

IT Security

There is Not One Part of Any Network Including the Users Where Security is Not Top-of-Mind. as Broad as Anti-Virus Desktop Management to High-End Pen Testing.

Cloud Services

Cloud decisions and execution from highly experienced consultants at Agility are critical for migrations (to/from), secure throughput especially with service quality demands from more devices per employee.

Continuity

Backup Solutions, Disaster Recovery and Fail-Over Make-Up Our Business Continuity Approach Template. Agility has outstanding solutions.

IT System Audits and Assessments

We offer assessments, services, and features important to leaders such as executive breakdown of risks, outstanding issues, and remediation steps.

Microsoft O365

From hosted email to complete cloud solutions, we will customize Office 365 for your business needs.

Systems Virtualization & Consolidation

We offer a variety of desktop and server virtualization consulting services that help our clients’ increase their ROI.

Emergency Support Network

Whether you are an existing client or a small to midsize business looking for immediate service, we can help!

Wireless Products & Support

Wireless internet working is becoming a ubiquitous component of business environments and has been evolving faster than its copper/wired counterparts.

Project Services On-Site & Remote

Peruse the component parts of services offered or use to determine the capacity in which your firm needs Agility to fullfill.

Pen Testing Services

Most major business-class firewalls (each manufacturer is listed) allows quick-turn on quotes. Processes, pdf forms, and services at-the-ready

Acute IT Disruptions

When the unexpected occurs, a call to business development routes your firm to correct people for quick turn-a-round I.T. services – should services fit said urgent need.

Microsoft Azure Migrations

Migration To and From the Cloud. As a Gold Microsoft reseller, not only license fulfillment, not just services, allows trust in services of strategy or execution post-decision.

Desktop Virtualizations

One of the ambitions of Managed Services, long before it was even called that, was a Virtualized or a Hosted Desktop.

Computer Network Administration

Dedicated Single-Point-of-Contact for Accountability of Everything I.T.

Get Started Here:

Request a general IT evaluation or an IT Security evaluation and receive a no-obligation consultation and quote without charge. We’ll call you back to schedule a time with the appropriate IT Consultant/Engineer. This allows you to meet to potential team.