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MSP IT New

Fully Integrated Suite of Cyber-Tools for Security, Support Automation, and I.T. Engineer/Consulting Management for End-User Stability at a Lower Cost.

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MSP IT New

Experience Expertise

MSP IT New

Managed Service Provider (MSP)

Agility has been consistently providing services to Small- and Mid-Sized Business of All Types – Corporations and Non-Profits that are nearly Industry Agnostic Horizontal Demographic rather than One or Two Verticals.

Experience has shown a great deal of Solutions Experience and I.T. Management Experience transfers well across this horizontal. Agility is focused on Microsoft-Based technology as a Managed Services Provider but also has a Spectrum of Abilities that is Wide with Depth – Pen Testing Across 10 Types of Firewalls for instance.

Twenty-Five Years in Business with an ethos of *not* everything to everyone with I.T.
needs – but against the tide, and to favor the working and living balance of the Team, Agility Searches for: Business and Organizations with needs in the Chicago Metropolitan Area, Generally Reliant on Certain Technologies in the Category of Each Engagement.

MSP

Agility MSP Services: Main Benefits

Agility MSP Services: Main Benefits

Computer & Server Remote Monitoring and Management Agent

  • Automated Maintenace
  • Network Assessment
  • Vendor Management
  • Tech E&O
  • Automated Maintenace
  • On-Site Consulting
  • Remote Consulting
  • Experienced & Certified
  • Monthly Fixed-Fee
  • Outside Fixed-Fee
  • 24x7x365 Helpdesk
  • Ticket Information
  • Client Portal
  • Service Level Agreements
  • Shorter-Term Agreements

Decimate the "Noise" of the Network

By Hiring Agility fo Managed I.T. Services, Highly Experienced I.T. Staff Instantly Become Becomes a Resource for your Firm.

  • Real-Time Remote Monitoring and Management for all endpoints
  • Endpoint Virus Protection Software Included
  • Workstation Antivirus / Antimalware Threat Management
  • Remote Access Capabilities nearly "Anything from Anywhere"
  • Capabilities of RMM tool is interwoven into Agility's Managed Services Professional Services Automation Software & Client Asset Management Tools.
  • Full Scripting Capabilities for Management Automation
  • Advanced Endpoint Virus Protection Software "Futureproof Zero-Trust Zero-Day" Virus Protection Available as an Option.
  • Feeds into Documentation Reporting Technology
  • Asset Management Tools (not just hardware: licensing renewal, SSL certs, pwords, real-time software tracking, etc.)
  • Licensing Tracking
  • Darkweb Monitoring

Manage Your I.T., Quit Reacting

By Hiring Agility fo Managed I.T. Services, Highly Experienced I.T. Staff Instantly Become Becomes a Resource for your Firm.

An Instant I.T. Department for Your Firm

Although there is No Group Like Your Staff that Knows Your Business Better, Agility Brings Answers to Problems You Yet to Know Your Firm Have.

Core Services and Benefits Quash the constant "noise"

Core Services and Benefits Quash the constant "noise"

  • Real-Time Remote Monitoring and Management for all endpoints
  • Endpoint Virus Protection Software Included
  • Workstation Antivirus / Antimalware Threat Management
  • Remote Access Capabilities nearly "Anything from Anywhere"
  • Capabilities of RMM tool is interwoven into Agility's Managed Services Professional Services Automation Software & Client Asset Management Tools.
  • Full Scripting Capabilities for Management Automation
  • Advanced Endpoint Virus Protection Software "Futureproof Zero-Trust Zero-Day" Virus Protection Available as an Option.
  • Feeds into Documentation Reporting Technology
  • Asset Management Tools (not just hardware: licensing renewal, SSL certs, pwords, real-time software tracking, etc.)
  • Licensing Tracking
  • Darkweb Monitoring

The Core Technologies of Managed Services

Information on the agents deployed - these agents, although powerful, can be misconstrued as the beginning and end of the benefits of Managed I.T. Services. In truth, this helps I.T. firms prioritize and scale with Your Firm but the differences in MSP Firms are vast and found outside the features the app of a component part.

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Agility Managed Services Offering

A granular list of what is included through a non-exhaustive list. This list is more specifically tied to the remote monitoring and management threat protection. Information found further down such as Agility Network Services Client Information Portal listed in the next section.

Agent-based capabilities begin immediately upon deployment and activation of your Client-Specific Policies. Reporting of mitigation of threats available upon request.

For Every Client

(hour-by-hour, month, and year)

  1. Client-Specific Maintenance and Scan Schedules
  2. Network Assessment Services (as pre-Client or Client)
  3. Virtualization Technology implementation Support and Management
  4. Work Type-Specific Consulting Teams:
  5. Strategic Support Teams / vCIO strategic support
  6. Project management and execution teams
  7. Office 365 Licensing Consulting and Procurement
  8. Vendor Management for Hardware and Software
  9. Vendor Management for each I.T. Niche Including Internet-Based SaaS and Vendors Needed "Remote Hands"
  10. All Cloud Infrastructure or Cloud Operating Systems (co-location, VPN's, disparate users, disparate Web-Connected Business Unit Needs)
  11. Cloud Computing Migrations Planning, Implementation, and Cloud Infrastructure Management.

Threat Vector Protection Included

Industry-Leading Functionality Performance (PDF of Report Available on Demand)

  1. Constant Realtime Endpoint Protection
  2. Internet Browser and Operating System Shield
  3. Virus Threat Shield
  4. Malware Threat Shield
  5. Heuristics Threat Protection
  6. Self-Protection Ensure Continuous Protection
  7. Realtime Shield
  8. Behavior Shield Analysis of Each Application
  9. OS Core Shield
  10. Web Threat Shield
  11. Identity Shield
  12. Data Monitor All Outbound Ports
  13. Untrusted Process Monitoring
  14. Windows Firewall Integration
  15. Inbound Traffic Threat Shield
  16. System Optimization (reg, OS Cleanup)
  17. Clean Integration into PSA
  18. Agility Professional Services Automation Alerting and Report

For Each Server and Workstation

(on-site, virtual OS, and Cloud-Based)

  1. Help Desk 24 x 7 x 365
  2. On-site Support Services
  3. Remote Support Services
  4. Threat Protection and Reporting in Agility PSA*
  5. Issues Resolution Documentation Available
  6. Ticket Escalation Processes per SLA per Type
  7. Completed Ticketing Reports
  8. Real-Time, at all times, Remote Monitoring
  9. On-Going Growth of Automated Mitigation Scripts
  10. Windows licensing expertise
  11. Third-Party application upgrade services
  12. Full Scripting Capabilities
  13. Real-Time Network Traffic Monitoring
  14. Documentation Technology
  15. Asset Management (Stock and Client-Tailored)
  16. Workstation Antivirus / Antimalware Threat Management

For Each Network Device

  1. Optional Management for All Endpoints of Infrastructure Devices
  2. Firewall Monitoring and Management of External Threats

More In-Depth Information on the Folling Pages

Managed I.T. Services Provider

Agility MSP Services: Main Benefits Computer & Server Remote Monitoring and Management Agent Automated Maintenace ...

Managed Services Provider 2

Managed Service Provider (MSP) Agility Network Services Highly Automated MSP Offering Computer & Server Remote ...

MSP IT New

Managed Service Provider (MSP) Agility has been consistently providing services to Small- and Mid-Sized Business ...

Remote Monitoring and Management – RMM

Current Clients Needing Assistance: CURRENT CLIENT PORTAL OR CURRENT CLIENT TICKET ENTRY FORM OR Call: NEED AN I.T. ...

Hybrid Management

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Remote Management and Monitoring Tools

Our Remote management and Monitoring Tools I.T. Services Outsourcing   Managed I.T. Services Provider   ...

More Managed I.T Services

Services What I Do Accounting Services Outsourced Accounting I am text block. Click edit button ...

MSP Agent Core Anti-Virus – Anti-Malware

Anti-Virus & Anti-Malware I.T. Services Outsourcing   Managed I.T. Services Provider   I.T. Consulting Staff ...

MSP Agent Core – Back Up

BACK-UP I.T. Services Outsourcing   Managed I.T. Services Provider   I.T. Consulting Staff Augmentation   ...

AMP Enterprise

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Managed Services

Home About Agility Full I.T. Outsourcing Managed Services Testimonials Contact Reasons to Choose Agility Networks ...

Chicago's Premier Managed I.T. Service Provider

Remote and On-Site Client-Tuned, Robust Best-of-Breed Components - Fast Deployment of  Unequaled Agent Offering

I.T. Systems Have Been Proven to be:

HIGHLY PREDICTABLE When USING BEST-OF-BREED SOLUTIONS

MORE FAULT TOLERANT When PROACTIVELY MANAGED

HAVE FEWER UNANTICIPATED PROBLEMS IMPLEMENTED PROPERLY

Lower Lifespan Cost Regardless of Upfront Costs

Engaging with Agility - Sequence of Events

A granular list of individual steps are listed. Services are rendered as consistently as any process, budget, and system-state allows at the beginning of an engagement. Engaging with Agility has been made as systematic as possible. You may not need to stand up.

 

Agent-based capabilities begin immediately upon deployment which are tailored to your needs. There are many Client-Specific changes that are made but can be handled through a single pane of glass.

Start Here

  • Confidential and Not Shared

    Starting with Comforting Paperwork

  • Fill-Out Form of Basic Info

    Est. 3 Minutes

  • Deployment Type

    Choose Engagement and Deployment Preferences and Necessities

  • Scheduling

    Now or Yesterday? Choose a day/time here for Virtual or to Shake Hands

  • Fix on the Fee

    Enter description text here.

  • Agree on the Fee

    Easiest Out in the Business

  • Anti-Poaching

    Enter description text here.

  • On-Boarding

    It's One Week Maximum. Mostly Technical. Short Interviews.

  • Business Review

    Agility does the Hard Work. Starts the Accountability by Setting Baseline

  • Help Desk Open

    Fix Fee: All Free

  • Projects

    Perform, Finish, Discuss and Projects

  • Client Portal Opens

    Check on Things 24x7

  • Quarterly I.T. Reviews

    Agility Helps Your Firm Hold Agility Accountable

  • Agility Presents and Listens

    There are Endless Ways to Continuous Improvements

  • Repeat

    Agility Continues to Work to Keep Your Business

Feedback is Always Appreciated

Chicago Managed Services Provider

Highly Automated,
Tested Procedures,
Executed by Experience
Consultants Managing
Everything I.T. Your Business Needs

FAQ

The Questions Agility Networks Receives on Managed I.T. Services.

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The Questions Agility Networks Receives on Managed I.T. Services. Please ask if you don't see it so the list can continuously broaden with notably or frequent questions.

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THE NETWORK DEVICES ARE MANAGED – DOWN TO THE PATCH LEVEL – TOPOLOGY AND ASSET PRINTOUTS ON-DEMAND. WHEN IS THE LAST TIME YOUR I.T. FIRM UPDATED THE FIRMWARE ON NETWORK DEVICES? WE DO IT SEVERAL TIMES A DAY.

Chicago Managed Services Provider Manages Network Devices Too – Not Just Workstations Anymore. Why invest in managed services and the toolsets that make up the offering and have a single pane of glass to work from as a highly experienced consultant and simply cross your fingers on network devices. Agility Network Services – Managed Services Provider – Manages Network Devices for pennies a day. Auvik.

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Dark Web Mitigation Services Management – 24x7x365 Scanning for ALL Client Employees – Immediate Alerts to Clients from Agility Managed Services Provider

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Instructions for Secure Client Management Portal for Chicago Businesses and Organizations – Chicago Services Provider

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ZERO-DAY THREATS ARE NOT AN ISSUE. ONLY BEST OF BREED ANTI-VIRUS AND ANTI-MALWARE AND RANSOMWARE FEND OFF THE SERIOUS THREATS LIKE WEBROOT AND CYLANCE.


SAME APPLICATION STACK MANAGES EVERY SERVER

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EVERYTHING YOU SEE HERE TOO!

Leveraging Managed I.T. Platform for Your Firm

Tested Firm

Tested Processes

Tested Team

Executed by Experience

try and think for you

Single Pane of Glass

Senior Staff Managed

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Lights Out Remote

Provided by Agility Network Services

Why Choose Agility
  • agility-Chicago-everything-we-do-it-information-technology-business-continuity-backup-data-disaster-recovery-1-edited-150x150

    Backup Solutions, Disaster Recovery and Fail-Over Make-Up Our Business Continuity Approach Template. Agility has Outstanding Solutions

  • agility-Chicago-information-technoloy-IT-security-services-edited-150x150

    There is Not One Part of Any Network Including the Users Where Security is Not Top-of-Mind. as Broad as Anti-Virus Desktop Management to High-End Pen Testing

  • agility-Chicago-everything-we-do-it-information-technology-outsourcing-it-security-emergency-services-1-214x300

    Call Now. See if We Our Skills Fit the Issues. We can Direct You a Technical Engineering Conversation or Help Find Another Partner Better Suited. (877) 244-5489

  • agility-Chicago-everything-we-do-it-information-technology-on-site-consulting-3-150x150

    On-Site Hourly Consultation, Projects and Strategy.

  • agility-Chicago-everything-we-do-it-information-technology-help-desk-150-150

    No Charge for Managed Services Fixed-Fee Clients. We’re Here When You May Need Us.
    312.587.9894 opt 2.

  • agility-Chicago-everything-we-do-it-information-technology-remote-consulting-virtual-it-consulting150-150

    Off-Site Consulting or Virtual Consulting has Fast Forwarded in Need Since 2020. Our Senior Network Consulting Engineers, Network Engineers, vCIO’s and Help Desk Have Proved.

Further Imagery PDF’s Show Depth of Agility’s Offering

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SERVER & WORKSTATION AUTOMATION AND MONITORING SPECTRUM

Anti-Virus Software – Deployed, Managed, Kept Up-to-Date, Patch Management, Asset Management (especially useful at tax time), Remote Control Upon Request (our Help Desk is Included, calls do not incur a fee un Fixed-Fee), Agent Scripting for Management (this is more technical but is a big time saver), Real-Time Monitoring (catch things before they become big problems – virus or bad hard disk drive).

AMP-Antivirus-Shield-Application-Stack-Information-scaled
END-POINT ANTI-VIRUS PROTECTION

Anti-Virus, Randsomware, Email Shield, Web Download Shield, Hacker Attack, Password Protection, Remote Access Shield

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EVERY NETWORK DEVICE 24X7X365 COMPREHENSIVE MONITORING

Mapped on a Topology Report, Mapped as an Asset (like Workstations and Servers) and Reported Upon, Monitored 24x7x365, Patched Automatically through Agility Consultant’s Management “Single Pane of Glass”

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EVERY EMPLOYEE GUARED FROM DARWEB 24×7

Every Employee with a corporate e-mail address will be monitored at all times.

Should a breach (or match of email or personal information) occur, our sentinels will pick-up the alert and send the information directly to our Professional Services Automation application stack. This in-turn alerts at high urgency the 24x7x365 Help Desk Staff. Mitigation occurs as part of our processes and the Darkweb information is scrubbed or the information is ‘disconnected’ from the known person/entity for which the alert occured. -Passwords and Email address are the most common alerts received and mitigatied.

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AGILITY CLIENT PORTAL

See Agility Accountable to Managing Your Technology

 

All Employees You Instruct Agility to Add to The Client Portal Can Do the Following and More:

Have control over your account information
Complete Access to Projects and Items Within
Access to Tickets and the Ticket’s Notes, Statuses, Custody, Times
Fully Encrypted & Secure
All System Information in Real-time Information

Managed Services Providers – Short Definition

Outsourcing Solutions and Services
Servicing Business and NFP Organizations

MSP’s offers value-driven solutions and a range of I.T. support services designed to manage your Information Technology (I.T.) within best practices, proper security measures, and your budget.

MSP Cost-Effective Small and Mid-Sized Firm Outsourcing

Small to Mid-Sized Businesses realize it is cost-effective to engage with I.T. managed services providers. As firms grow, they couple MSP services with cloud-based line business applications to scale efficiently. For a start-up or SMB companies where I.T. needs can fluctuate through growth, MSPs can play an essential role in managing day to day needs while clients and have the opportunity to absorb I.T. then drive business strategy in-house.

RELATED PAGES:

Chicago Managed Services Provider

Highly Automated,
Tested Procedures,
Executed by Experience
Consultants Managing
Everything I.T. Your Business Needs

REAL-TIME MONITORING, MANAGEMENT, MITIGATION, AND SUPPORT

Generally, the Core Business of Managed Services Providers is born out of I.T. Services to SMB and Mid-Market Space. What has set MSP firms apart from traditional I.T. Services is their ability for real-time monitoring and management. This comprehensive approach to watching, managing, and improving has been a game-changer for the SMB and Midsized companies, and a far departure from the past reactionary break-fix agreements.

LARGE INTERNAL I.T. DEPARTMENTS HAVE CORRELATED SUCCESS

Internal I.T. departments have also consistently raised the bar with ongoing management and alerting using MSP partners’ services and technology. No longer have larger firms assumed only in house teams are the best way to manage their systems. Cooperative support with an accomplished MSP offers the best of both worlds, an intimate knowledge of the business and a full team of experts and technology to run the environment. Managed Services Firms are no longer viewed as a threat to internal I.T. teams; instead, a valuable resource with experience and advice.

SERVICE LEVEL AGREEMENTS (SLA’S)

Regardless of the size organization, most well-run MSPs have Service Level Agreements (SLAs), so where accountability through a more clinical, business-oriented fashion can measure on-time performance.

FAQ: What do Managed Services Providers do for Businesses?

MSP’s offer dozens of services. They are considered Managed Services due to the on-going nature of the constant providing of them – a constant vigil through automation if you will.

Location-Agnostic Managed I.T. Services

The way in which the geography is slowly taken out of the I.T. management picture can be of benefit in a myriad of ways.

Only recently dddd   as great remote capabilities, the need to manage far away user end-points, keep physically hard-to-reach devices up-to-date with firmware, or to partner with Agility even though your Firm is hundreds of miles away.

Managing a computer network in its entirety does require inspection. In most cases equipment needs to be brought up-to-par with geo-agnostic equipment. Simply choosing the correct options on relatively new equipment can make the difference.

One major benefit not mentioned above is that I.T. departments (outsourced or in-house) have the ability to fully manage a computer network in a very efficient way - through remote connections from anywhere on the Internet your firm allows.

The benefits above allow Agility to not only spread the geographic range of the Clients which are serviced, efficiency of great magnitude becomes a very valuable by-product of combining robust equipment and experienced I.T. consultants.

Regardless of Your Network Locations

-On-Premises
-The Cloud
-SaaS Apps

Every Last One of Your Useful, Running, Connected:

-Servers
-Workstations
-Network Devices
-Business Unit Functions

Will Be Managed Through Agility Network Consulting Staff “Single Pane of Glass” by:

-Experienced I.T. Staff
-Small & Large Computer Networks
-Managed with Best-of-Breed Cyber-Tools

THE PERFECT AGREEMENT – ALL INCLUSIVE MONTHLY FIXED-FEE

FOCUSED ON I.T. BUSINESSES IN CHICAGO AREA

With Fixed-Fee, No Additional Charge for Help Desk, and More Reaction Equals Less Profit – Our Goals are Aligned. We Build Stable Networks Where Very Experienced Engineers Begin with the Correct Solutions and Manage Them Correctly.

EVERY SERVER

  • Anti-Virus Software – Deployed, Managed, Kept Up-to-Date
  • Patch Management
  • Asset Management (especially useful at tax time)
  • Remote Control Upon Request (our Help Desk is Included, calls do not incur a fee un Fixed-Fee)
  • Agent Scripting for Management (this is more technical but is a big time saver)
  • Real-Time Monitoring (catch things before they become big problems – virus or bad hard disk drive).
  • Backup
  • ON-SITE OR OFF-SITE SERVER AND WORKSTATION WILL HAVE THE BEST-OF-BREED FULL ANTI-VIRUS DEFENSE SOFTWARE DEPLOYED ONTO THE MACHINE (INCLUDED IN FEE):

EVERY WORKSTATION

  • Anti-Virus Software – Deployed, Managed, Kept Up-to-Date
  • Patch Management
  • Asset Management (especially useful at tax time)
  • Remote Control Upon Request (our Help Desk is Included, calls do not incur a fee un Fixed-Fee)
  • Agent Scripting for Management (this is more technical but is a big time saver)
  • Real-Time Monitoring (catch things before they become big problems – virus or bad hard disk drive).

WHAT EVERY USER GETS

Every user that has a corporate email address

  • Darkweb Monitoring
  • Multiple Factor Authentication

EVERY DEVICE ON THE NETWORK

  • Mapped on a Topology Report
  • Mapped as an Asset (like Workstations and Servers) and Reported Upon
  • Monitored 24x7x365
  • Patched Automatically through Agility Consultant’s Management “Single Pane of Glass”

ANOTHER BENEFIT FOR AGILITY NETWORK SERVICES, INC. CLIENTS IS THE EASY-TO-USE CLIENT PORTAL:

  • Any number of people (you decide)
  • fully encrypted, secure
  • real-time information
  • control over your account,
  • projects
  • tickets
  • as granular a level as notes

EVERY ON-SITE OR OFF-SITE SERVER AND WORKSTATION:

  • Has Email “Scrubbed”
  • Best-of-Breed Email Filtering
  • Off-Site SaaS Solution
  • Nefarious Emails Never Touch Your Server
  • Or Your Hosted Email Server
  • Anti-Virus Software – Deployed, Managed, Kept Up-to-Date
  • Patch Management
  • Asset Management (especially useful at tax time)
  • Remote Control Upon Request (our Help Desk is Included, calls do not incur a fee un Fixed-Fee)
  • Agent Scripting for Management (this is more technical but is a big time saver)
  • Real-Time Monitoring (catch things before they become big problems – virus or bad hard disk drive).
    MANAGE I.T., DON’T REACT

  • Agility Uses Approximately 12 Line-of-Business Applications to Manage Your Firm’s Network
  • Senior Network Staff with High Levels of Experience Working Remotely or On-Site through “Single Pane of Glass”
  • Efficiency in Hours has Doubled in the Last 10 Years with All Toolsets Being Used

3 Reasons Why I.T. Outsourcing Can Be Essential

Both for the SMB small- and mid-sized Businesses

 

Everyone understands that technology plays a vital role in helping businesses stay productive and meeting the needs of each customer. However, keeping up with the latest changes in the world of technology isn’t easy for small businesses. Hiring your own IT department is a significant investment that can make it almost impossible for your company to stay within your budget. On the other hand, choosing to outsource your IT department gives you around the clock access to tech professionals with many years of experience in the industry.

Here are a few of the top reasons why managed IT services are a great long-term investment for small business owners.

1. MANAGED SERVICES PROVIDERS EASE THE CONSTANT TECHNOLOGY TRANSITION PROCESS

Technology continues to evolve and never stays idle for very long. Trying to keep up with the newest technology is an ongoing challenge that can cost your business a lot of money. However, outsourcing your IT department gives your business access to the latest tech as soon as it is available. Transitioning to new technology is much easier with an IT service provider, as they are always available to provide assistance to your employees and ensure everything is working correctly.

2. CONTROL I.T. COSTS BY HOLDING YOUR FIRM’S MANAGED SERVICE PROVIDER TO A BUDGET

Keeping costs to a minimum is always a big challenge for many companies. Choosing to outsource your IT department is a cost-effective investment that offers countless benefits. You will only need to pay a fixed fee each month, which is much cheaper compared to the ever-increasing costs of hiring and training new employees. Cloud computing also makes it possible for employees to work from nearly any location, as a remote workforce is much more affordable than renting office space. An IT service provider also gives your business much-needed scalability, as you can upgrade your storage space or scale back at any time to best meet the needs of your company.

3. MANAGED SERVICES FIRMS MUST MITIGATE RISK AND WILL MAXIMIZE YOUR ORGANIZATION’S I.T. SECURITY

Cyber threats are one of the most difficult challenges facing small business owners. These cyber attacks are wide-ranging, whether you are dealing with phishing schemes, ransomware, viruses, or the latest form of malware. Educating your employees about all of the different types of cyber attacks is essential in keeping your company secure. A managed IT service can play a key role in providing cybersecurity training classes that cover a wide range of topics. An IT service provider will also monitor your network and keep your computers updated with the latest patches for an added layer of security.

Technology plays a critical role in helping your business succeed and reach new customers. Choosing to outsource your IT department is a great way to give you access to the latest tech while only having to pay a fixed cost each month. A managed IT service provider also gives your business the best cybersecurity protection by minimizing downtime through proactive monitoring services and patch management. Ultimately, maintaining long-term success as a small business owner is always challenging, but outsourcing your IT department is an excellent way to gain an advantage over other companies.

MSP’s vs. Professional Services Providers

EVERY INDUSTRY TRIES TO BRAND IN ATTEMPT TO LAY CLAIM

 

The challenge business encounter as they are looking for I.T. support is the terminology. The I.T. community has muddied industry phrases and their meanings either by design or by accident, leaving clients unsure. The terms “managed services” versus “professional services” are a prime example of that challenge.

MANAGED SERVICES BECOMES MORE APROPOS AS SOFTWARE AND AUTOMATION IS USED BY THE PROVIDER

As businesses look to outsource their I.T. support, these phrases will seem deceptively similar. The term “Professional Services” covers a great deal of meaning in the business world. Essentially, any firm that provides a service to your organization is a professional service. For example, Accounting, Legal, Insurance are all technically professional services. However, if we look at technology-related firms, they can range from high dollar consulting to I.T. break-fix only companies.

WITHIN I.T. “MANAGED SERVICES PROVIDER” CAN HAVE LARGE DIFFERENCES

Consulting firms look to offer advisory and planning, while others only focus on specific aspects of your network, such as firewalls, help desk, or monitoring. These professional services may have value for your organization in their unique way but seldom address end to end I.T needs. Unknowingly, this may lead an organization to engage with firms outside of the MSP space who may not have the full depth and breadth of I.T. capabilities to support the business. Reasonable due diligence is essential when identifying vendors to support your needs as a service provider.

SERVICE PROCESSES TRIGGERED BY AUTOMATION IS THE FINAL HURDLE OF GRANULARITY

“Managed Services Provider” is a truer separation when heavily using People, Software Tools, and Process Automation to provide comprehensive services. Most notably, and at the time of this writing, the exact phrase is specific to the information technology space.

The term “Managed Services.”, in the same context, represents Managed Services Providers. Clients looking for comprehensive I.T outsourced services should ask any firm if they are an MSP. Once an organization engages with an MPS, the process will quickly bear out the scope and complexity behind their support approach.

THE IMPORTANCE OF DESCRIPTION AND/OR SEPARATION IS THE COST SAVINGS THROUGH EFFICIENCY

Managed Services Providers look at your environment from end to end, from the inside to the outside, and from a risk versus performance perspective. What professional services firms specialize in are often included as part of an MSP’s services. Also, MSP’s will often bring many years of experience, staff expertise, a full stack of technology, and proven processes to service your I. T. needs. A Managed Services Provider delivers a well-run network, not just services.

ONE COST-EFFECTIVE THROAT TO CHOKE

The difference between Managed Service and Professional Services at first glance may seem comparable; however, the differences are significant. As organizations consider outsourcing any or all aspects of their I.T. environment, it’s critical to consider the nature of the firms they meet. While Professional Services firms vary in their key offerings, costs, and approach, you will find Managed Services firms have a clear commitment to deliver a well-run network with a focus on lower cost of I.T. operations through automation and following processes that translate from industry-to-industry.

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Agility has been a Microsoft Gold Partner for Over 20 Years

Agility Computer Network Services Infographics of Continuous Management

Nefarious E-mail Filtering Stats

Agility has Blocked
Nefarious Emails
In the Last
%
Days. Agility has blocked
False Positive Rate
%
0.33% Clean Emails Held Uncessarily

Newly Discovered Vulnerabilities, Exploits, and I.T. Device Threats

Recieved and Logged
New Common Vulnerabilities and Exploits I.T. Device Threats
Agility Addressed
%
as of 4/31/2021
Number of Zero-Day Exploits
%
Attended to Immediately

Get in Touch with Agility Now

Call today at 1-877-244-5489 or email sales@agilitynetworks.com Agility has been in business for a long time and if you have a need that is not a core competiency, there is most likely a trusted firm we know of that can help.

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