Chicago Managed Services Provider
I.T. Outsourcing Services / Managed Services Provider
Highly Automated, Tested Procedures, Executed by Experienced Consultants Managing Everything I.T. Your Business Needs.
What is a Managed Services Provider
Outsourcing Solutions and Services Servicing Business and NFP Organizations
MSP’s offers value-driven solutions and a range of I.T. support services designed to manage your Information Technology (I.T.) within best practices, proper security measures, and your budget.
MSP Cost-Effective Small and Mid-Sized Firm Outsourcing.
Small to Mid-Sized Businesses realize it is cost-effective to engage with I.T. managed services providers. As firms grow, they couple MSP services with cloud-based line business applications to scale efficiently. For a start-up or SMB company where I.T. needs can fluctuate through growth, MSPs can play an essential role in managing day to day needs while clients and have the opportunity to absorb I.T. then drive business strategy in-house.
Agility Managed Services Offering Eclipses Others
- Client Specific Maintenance Schedules
- Network Assessment Services
- Virtualization Technology implementation Support and Management
- Help Desk 24 x 7 x 365
- Multi-Tiered Technical and Strategic Support Teams
- vCIO strategic support
- Project management and execution teams
- Remote Access and Onsite support capabilities
- Issues resolution and escalation processes
- Complete ticketing and reporting
- Real-Time Remote Monitoring and Management for all endpoints and infrastructure
- Endpoint Protection Technology and Services
- Windows licensing expertise
- Third-Party application upgrade services
- Office 365 Migration, implementation, and management
- Full Scripting Capabilities
- Real-Time Network Traffic Monitoring
- Documentation Technology
- Asset Management Tools
- Cloud Infrastructure or Cloud Computing Expertise
- Firewall Monitoring and Management of External Threats
- Workstation Antivirus / Antimalware Threat Management
- Vendor Management for Hardware and Software
- Vendor Management of Cloud-Based or Cloud Services Vendors
- Most Managed Services Providers offer Security-as-a-Service
- Cloud Computing Migrations Planning, Implementation, and Cloud Infrastructure Management
The Core Technologies of Managed Services
INFORMATION ON EVERYTHING INCLUDED IN FIXED-FEE | SERVER & WORKSTATION AUTOMATION AND MONITORING SPECTRUM
Including No Fee for Call Into the Agility Help Desk. The same application stack manages every server.
Anti-Virus Software – Deployed, Managed, Kept Up-to-Date, Patch Management, Asset Management (especially useful at tax time), Remote Control Upon Request (our Help Desk is Included, calls do not incur a fee un Fixed-Fee), Agent Scripting for Management (this is more technical but is a big time saver), Real-Time Monitoring (catch things before they become big problems – virus or bad hard disk drive).
THE NETWORK DEVICES ARE MANAGED – DOWN TO THE PATCH LEVEL – TOPOLOGY AND ASSET PRINTOUTS ON-DEMAND. WHEN IS THE LAST TIME YOUR I.T. FIRM UPDATED THE FIRMWARE ON NETWORK DEVICES? WE DO IT SEVERAL TIMES A DAY
Chicago Managed Services Provider Manages Network Devices Too – Not Just Workstations Anymore. Why invest in managed services and the toolsets that make up the offering and have a single pane of glass to work from as a highly experienced consultant and simply cross your fingers on network devices. Agility Network Services – Managed Services Provider – Manages Network Devices for pennies a day.
Mapped on a Topology Report, Mapped as an Asset (like Workstations and Servers) and Reported Upon, Monitored 24x7x365, Patched Automatically through Agility Consultant’s Management “Single Pane of Glass”.
Dark Web Mitigation Services Management
Every Employee with a corporate e-mail address will be monitored at all times. Should a breach (or match of email or personal information) occur, our sentinels will pick up the alert and send the information directly to our Professional Services Automation application stack. This in turn alerts at high urgency the 24x7x365 Help Desk Staff. Mitigation occurs as part of our processes and the Darkweb information is scrubbed or the information is ‘disconnected’ from the known person/entity for which the alert occurred. -Passwords and Email addresses are the most common alerts received and mitigated.
Client Management Portal
All Employees You Instruct Agility to Add to The Client Portal Can Do the Following and More:
- Have control over your account information
- Complete Access to Projects and Items Within
- Access to Tickets and the Ticket’s Notes, Statuses, Custody, Times
- Fully Encrypted & Secure
- All System Information in Real-time Information
Zero-Day Threats are Not the Only Issue - END-POINT ANTI-VIRUS PROTECTION
Only best-of-breed anti-virus and anti-malware and ransomware fend off the serious threats like Webroot and Cylance. Agility covers Anti-Virus, Ransomware, Email Shield, Web Download Shield, Hacker Attack, Password Protection, Remote Access Shield.
Reasons Why I.T. Outsourcing Can Be Essential
Both the SMB small- and mid-sized Businesses. Everyone understands that technology plays a vital role in helping businesses stay productive and meeting the needs of each customer. However, keeping up with the latest changes in the world of technology isn’t easy for small businesses. Hiring your own IT department is a significant investment that can make it almost impossible for your company to stay within your budget. On the other hand, choosing to outsource your IT department gives you around the clock access to tech professionals with many years of experience in the industry.
Why Choose Agility
Business Continuity
Backup Solutions, Disaster Recovery and Fail-Over Make-Up Our Business Continuity Approach Template. Agility has Outstanding Solutions.
Remote Virtual Consulting
Off-Site Consulting or Virtual Consulting has Fast Forwarded in Need Since 2020. Our Senior Network Consulting Engineers, Network Engineers, vCIO’s and Help Desk Have Proved.
Immediate I.T Help
Call Now. See if We Our Skills Fit the Issues. We can Direct You a Technical Engineering Conversation or Help Find Another Partner Better Suited. (877) 244-5489
On-Site Consulting
On-Site Hourly Consultation, Projects and Strategy.
Help Desk 24 x 7 x 365
No Charge for Managed Services
Fixed-Fee Clients. We’re Here When You May Need Us. 12.587.9894 opt 2.
Business Continuity
Backup Solutions, Disaster Recovery and Fail-Over Make-Up Our Business Continuity Approach Template. Agility has Outstanding Solutions.
Agility Networks Team
Well-Suited Experience Catalyzes Great Client Relationships
Finding, Hiring, and Retaining Great Talent Leads to Great Client Relationships
Midwest-based all, Agility team members are of a caliber that takes a great deal of energy to find. Hundreds if not thousands of connections through our hiring systems result in finding people with the exact experience that adds to the whole. Each of whom are offered a position are looked to be retained ad infinitum. Agility only hire and retain the best fitting talent with practical experience that makes Agility a better company with each offer accepted. Period.
It is through our very methodical hiring process that we are able to find the most qualified consultants. Agility field processes and documentation built by the operations consulting staff keeps accountability and service levels at industry-leading levels. Each consultant is accredited or certified for the I.T. solutions on which each consultant works. Agility and team members are aligned in continuous learning and having vendor-agnostic ears open for the most robust, efficient, manageable technologies to the greatest extent possible as the industry creates new solutions literally every day.
MSP’s vs. Professional Services Providers
EVERY INDUSTRY TRIES TO BRAND IN ATTEMPT TO LAY CLAIM
The challenge business encounter as they are looking for I.T. support is the terminology. The I.T. community has muddied industry phrases and their meanings either by design or by accident, leaving clients unsure. The terms “managed services” versus “professional services” are a prime example of that challenge.
MANAGED SERVICES BECOMES MORE APROPOS AS SOFTWARE AND AUTOMATION IS USED BY THE PROVIDER
As businesses look to outsource their I.T. support, these phrases will seem deceptively similar. The term “Professional Services” covers a great deal of meaning in the business world. Essentially, any firm that provides a service to your organization is a professional service. For example, Accounting, Legal, and Insurance are all technically professional services. However, if we look at technology-related firms, they can range from high dollar consulting to I.T. break-fix only companies.
WITHIN I.T. “MANAGED SERVICES PROVIDER” CAN HAVE LARGE DIFFERENCES
Consulting firms look to offer advisory and planning, while others only focus on specific aspects of your network, such as firewalls, help desk, or monitoring. These professional services may have value for your organization in their unique way but seldom address end-to-end I.T needs. Unknowingly, this may lead an organization to engage with firms outside of the MSP space who may not have the full depth and breadth of I.T. capabilities to support the business. Reasonable due diligence is essential when identifying vendors to support your needs as a service provider.
SERVICE PROCESSES TRIGGERED BY AUTOMATION IS THE FINAL HURDLE OF GRANULARITY
“Managed Services Provider” is a truer separation when heavily using People, Software Tools, and Process Automation to provide comprehensive services. Most notably, and at the time of this writing, the exact phrase is specific to the information technology space.
The term “Managed Services.”, in the same context, represents Managed Services Providers. Clients looking for comprehensive I.T outsourced services should ask any firm if they are an MSP. Once an organization engages with an MPS, the process will quickly bear out the scope and complexity behind their support approach.
THE IMPORTANCE OF DESCRIPTION AND/OR SEPARATION IS THE COST SAVINGS THROUGH EFFICIENCY
Managed Services Providers look at your environment from end to end, from the inside to the outside, and from a risk versus performance perspective. What professional services firms specialize in are often included as part of an MSP’s services. Also, MSP’s will often bring many years of experience, staff expertise, a full stack of technology, and proven processes to service your I. T. needs. A Managed Services Provider delivers a well-run network, not just services.
COST EFFECTIVE Solutions
The difference between Managed Service and Professional Services at first glance may seem comparable; however, the differences are significant. As organizations consider outsourcing any or all aspects of their I.T. environment, it’s critical to consider the nature of the firms they meet. While Professional Services firms vary in their key offerings, costs, and approach, you will find Managed Services firms have a clear commitment to delivering a well-run network with a focus on the lower cost of I.T. operations through automation and following processes that translate from industry to industry.
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