Managed Services Provider Agility Networks
Premier Managed Services Provider, headquartered in Chicago, Ill.
Process-Dependent IT Management Not People Dependent
Agility has been consistently providing services to Small- and Mid-Sized Business of All Types – Corporations & Non-Profits that are nearly Industry Agnostic Horizontal Demographic rather than One or Two Verticals.
Twenty-Five Years in Business with an ethos of *not* everything to everyone with I.T. needs – but against the tide, and to favor the working and living balance of the Team, Agility Searches for: Business and Organizations with needs in the Chicago Metropolitan Area, Generally Reliant on Certain Technologies in the Category of Each Engagement.
Click VIDEO To See How We’re Helping Businesses
Proven Results Backed by Social Reviews!
steve ziemblicki2024-04-05During the 7 years I contracted Agility’s services, my direct contact for technical support was David Biewer. David was always available in a timely professional manner resolving issues quickly. He knows our set up well and he feels like one of our staff. Across the board, Agilty is a good pick for good, reliable, friendly, and fair priced service.Justin Osborne2024-03-01Our company has worked with Agility for the better part of a decade now. What sets them apart in my opinion is they do an excellent job of meeting you where you are with your IT needs, and help you get to where you need to be - educating you throughout so you better understand the IT needs of your business. Arash and Shahnul have been great to work with and have been incredibly valuable strategic partners as our company has grown. When threats or vulnerabilities arise, I don't have to worry because the Agility team is working around the clock to make sure our systems are patched and stay safe. Highly recommend!JD Waldschmidt2024-02-19Shahnul and his team are great to work with.Grace Hedrick2024-02-16Agility Network has been an amazing addition to our organization and been helpful in all of our IT needs.Steve Sabo2024-02-15Agility is a fantastic partner to manage your business' IT. Agility is efficient, competent and well-run organization. They will bring your systems into good functional condition and then suggest ways to improve your strategic plan. Agility will get you to realize that IT is a strategic tool to give you an advantage over your competition. IT is not just an expense.Zachary Crist2024-02-15I have been a client of Agility Networks for over 10 years. They have been a great resource for our company, helping to manage all of our IT and Networking needs. I would highly recommend Agility.Ned Cooke2024-02-12I've worked with Agility for over 20 years. They are a great organization that works very hard to take care of their clients.
Agility Managed Service Provider Offering
A granular list of what is included through a non-exhaustive list. This list is more specifically tied to the remote monitoring and management threat protection. Information found further down such as Agility Network Services Client Information Portal listed in the next section.
Agent-based capabilities begin immediately upon deployment and activation of your Client-Specific Policies. Reporting of mitigation of threats available upon request.
Industry-Leading Functionality Performance (PDF of Report Available on Demand)
- Optional Management for All Endpoints of Infrastructure Devices
- Firewall Monitoring and Management of External Threats
- Client-Specific Maintenance and Scan Schedules (hour-by-hour, month, and year)
- Network Assessment Services (as pre-Client or Client)
- Virtualization Technology implementation Support and Managemen
- Strategic Support Teams / vCIO strategic support
- Work Type-Specific Consulting Teams
- Project management and execution teams
- Office 365 Licensing Consulting and Procurement
- Vendor Management for Hardware and Software
- Vendor Management for each I.T. Niche Including Internet-Based SaaS and Vendors Needed “Remote Hands”
- All Cloud Infrastructure or Cloud Operating Systems (co-location, VPN’s, disparate users, disparate Web-Connected Business Unit Needs)
- Cloud Computing Migrations Planning, Implementation, and Cloud Infrastructure Management.
(on-site, virtual OS, and Cloud-Based)
- Help Desk 24 x 7 x 365
- On-site Support Services
- Remote Support Services
- Threat Protection and Reporting in Agility PSA*
- Issues Resolution Documentation Available
- Ticket Escalation Processes per SLA per Type
- Completed Ticketing Reports
- Real-Time, at all times, Remote Monitoring
- On-Going Growth of Automated Mitigation Scripts
- Windows licensing expertise
- Third-Party application upgrade services
- Full Scripting Capabilities
- Real-Time Network Traffic Monitoring
- Documentation Technology
- Asset Management (Stock and Client-Tailored)
- Workstation Antivirus / Antimalware Threat Management
Industry-Leading Functionality Performance (PDF of Report Available on Demand)
- Constant Realtime Endpoint Protection
- Internet Browser and Operating System Shield
- Virus Threat Shield
- Malware Threat Shield
- Heuristics Threat Protection
- Self-Protection Ensure Continuous Protection
- Realtime Shield
- Behavior Shield Analysis of Each Application
- OS Core Shield
- Web Threat Shield
- Identity Shield
- Data Monitor All Outbound Ports
- Untrusted Process Monitoring
- Windows Firewall Integration
- Inbound Traffic Threat Shield
- System Optimization (reg, OS Cleanup)
- Clean Integration into PSA
- Agility Professional Services Automation Alerting and Report
Comprehensive I.T. Services
for Mid-Market and SMB Businesses and NFP Firms
Agility has been consistently providing services to Small- and Mid-Sized Business of All Types – Corporations and Non-Profits that are nearly Industry Agnostic Horizontal Demographic rather than One or Two Verticals.
Managed Services
Powerful software agents, cyber-protection & network-wide software allowing your firm to have Agility more efficiently automate consistent service delivery through high-end consultants almost immediately.
IT Security
There is Not One Part of Any Network Including the Users Where Security is Not Top-of-Mind. as Broad as Anti-Virus Desktop Management to High-End Pen Testing.
Cloud Services
Cloud decisions and execution from highly experienced consultants at Agility are critical for migrations (to/from), secure throughput especially with service quality demands from more devices per employee.
Continuity
Backup Solutions, Disaster Recovery and Fail-Over Make-Up Our Business Continuity Approach Template. Agility has outstanding solutions.
IT System Audits and Assessments
We offer assessments, services, and features important to leaders such as executive breakdown of risks, outstanding issues, and remediation steps.
Microsoft O365
From hosted email to complete cloud solutions, we will customize Office 365 for your business needs.
Systems Virtualization & Consolidation
We offer a variety of desktop and server virtualization consulting services that help our clients’ increase their ROI.
Emergency Support Network
Whether you are an existing client or a small to midsize business looking for immediate service, we can help!
Wireless Products & Support
Wireless internet working is becoming a ubiquitous component of business environments and has been evolving faster than its copper/wired counterparts.
Project Services On-Site & Remote
Peruse the component parts of services offered or use to determine the capacity in which your firm needs Agility to fullfill.
Pen Testing Services
Most major business-class firewalls (each manufacturer is listed) allows quick-turn on quotes. Processes, pdf forms, and services at-the-ready
Acute IT Disruptions
When the unexpected occurs, a call to business development routes your firm to correct people for quick turn-a-round I.T. services – should services fit said urgent need.
Microsoft Azure Migrations
Migration To and From the Cloud. As a Gold Microsoft reseller, not only license fulfillment, not just services, allows trust in services of strategy or execution post-decision.
Desktop Virtualizations
One of the ambitions of Managed Services, long before it was even called that, was a Virtualized or a Hosted Desktop.