Managed IT Services for Businesses and Organizations
Reclaim Your Time and Stop Chasing Problems!
Agility Networks has been consistently providing services to Small- and Mid-Sized Business of All Types – Corporations & Non-Profits that are nearly Industry Agnostic Horizontal Demographic rather than One or Two Verticals.
Twenty-Five Years in Business with an ethos of *not* everything to everyone with I.T. needs – but against the tide, and to favor the working and living balance of the Team, Agility Searches for: Business and Organizations with needs in the Chicago Metropolitan Area, Generally Reliant on Certain Technologies in the Category of Each Engagement.
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Agility Managed Service Provider Offering
A granular list of what is included through a non-exhaustive list. This list is more specifically tied to the remote monitoring and management threat protection. Information found further down such as Agility Network Services Client Information Portal listed in the next section.
Agent-based capabilities begin immediately upon deployment and activation of your Client-Specific Policies. Reporting of mitigation of threats available upon request.
Industry-Leading Functionality Performance (PDF of Report Available on Demand)
- Optional Management for All Endpoints of Infrastructure Devices
- Firewall Monitoring and Management of External Threats
- Client-Specific Maintenance and Scan Schedules (hour-by-hour, month, and year)
- Network Assessment Services (as pre-Client or Client)
- Virtualization Technology implementation Support and Managemen
- Strategic Support Teams / vCIO strategic support
- Work Type-Specific Consulting Teams
- Project management and execution teams
- Office 365 Licensing Consulting and Procurement
- Vendor Management for Hardware and Software
- Vendor Management for each I.T. Niche Including Internet-Based SaaS and Vendors Needed “Remote Hands”
- All Cloud Infrastructure or Cloud Operating Systems (co-location, VPN’s, disparate users, disparate Web-Connected Business Unit Needs)
- Cloud Computing Migrations Planning, Implementation, and Cloud Infrastructure Management.
(on-site, virtual OS, and Cloud-Based)
- Help Desk 24 x 7 x 365
- On-site Support Services
- Remote Support Services
- Threat Protection and Reporting in Agility PSA*
- Issues Resolution Documentation Available
- Ticket Escalation Processes per SLA per Type
- Completed Ticketing Reports
- Real-Time, at all times, Remote Monitoring
- On-Going Growth of Automated Mitigation Scripts
- Windows licensing expertise
- Third-Party application upgrade services
- Full Scripting Capabilities
- Real-Time Network Traffic Monitoring
- Documentation Technology
- Asset Management (Stock and Client-Tailored)
- Workstation Antivirus / Antimalware Threat Management
Industry-Leading Functionality Performance (PDF of Report Available on Demand)
- Constant Realtime Endpoint Protection
- Internet Browser and Operating System Shield
- Virus Threat Shield
- Malware Threat Shield
- Heuristics Threat Protection
- Self-Protection Ensure Continuous Protection
- Realtime Shield
- Behavior Shield Analysis of Each Application
- OS Core Shield
- Web Threat Shield
- Identity Shield
- Data Monitor All Outbound Ports
- Untrusted Process Monitoring
- Windows Firewall Integration
- Inbound Traffic Threat Shield
- System Optimization (reg, OS Cleanup)
- Clean Integration into PSA
- Agility Professional Services Automation Alerting and Report
Managed Service Provider (MSP) Services
Remote Network Mgt
24 Hour Help Desk
Anti-Virus & Anti Malware
Backup
Agent Core 2FA
AMP Enterprise
MSP Cost Calculator
Managed Network Services
Why CHOOSE Agility Networks?
Comprehensive suite of services, which include managed services, 24/7 help desk support, vCIO-level consultancy, remote & local and more. We go above and beyond to ensure your business runs smoothly, securely, and efficiently.
Managed Services
Experience seamless operations with our Managed Services, featuring advanced software agents and robust cyber protection. Our solutions ensure consistent service delivery and immediate support, reducing downtime and enhancing productivity.
Help Desk 24x7x365
Enjoy round-the-clock Help Desk support at no extra cost for Managed Services clients. Our dedicated team is available 24/7/365 to assist you with any technical issues, ensuring minimal disruption to your business operations.
vCIO-Level Primary & Team
Partner with our vCIO-level experts, who provide strategic IT guidance and management. Our primary consultants, backed by a dedicated team, ensure that you receive personalized and knowledgeable support, helping you navigate complex technology landscapes.
Remote / Virtual / On-Site
Choose from flexible consulting options, including Remote, Virtual, or On-Site support. Our team of Senior Network Consulting Engineers, vCIOs, and Help Desk specialists are ready to assist you, whether you need on-the-ground expertise or remote assistance.
IT Expertise On Demand
Access top-tier IT expertise whenever you need it. Our team of seasoned professionals is on standby to provide immediate support, whether it’s troubleshooting, strategic planning, or implementing new technologies.
Incident Detection & Response
Stay protected with our comprehensive Incident Detection & Response services. From backup solutions to disaster recovery and fail-over strategies, our experts ensure your business remains resilient against unexpected disruptions.
Agility MSP Services: Main Benefits
Computer & Server Remote Monitoring and Management Agent
Automated Maintenance
Network Assessment
Vendor Management
Tech E&O
On-Site Consulting
Remote Consulting
Experienced & Certified
Monthly Fixed-Fee
24x7x365 Help Desk
Ticket Information
Client Portal
Service Level Agreement
Agility Managed Services: Step-by-Step Process
Confidential & Not Shared
Starting with Comforting Paperwork
Fill-out Form of Basic Info
Est. 3 Minutes
Deployment Type
Choose Engagement and Deployment Preferences and Necessities
Scheduling
Now or Yesterday? Choose a day/time here for Virtual or to Shake Hands
On-Site Assessment
No Fee Until Final Numbers Presented
Business Review
Agility does the Hard Work. Starts the Accountability by Setting Baseline
Responsibilities Set
Agility Works Hard to Remove All Excuses
On-boarding
It’s One Week Maximum. Mostly Technical. Short Interviews.
Projects
Perform, Finish, Discuss and Projects
Client Portal Opens
Check on Things 24×7
Quarterly I.T. Reviews
Agility Helps Your Firm Hold Agility Accountable
Agility Presents & Reviews
There are Endless Ways to Continuous Improvements
A granular list of individual steps are listed. Services are rendered as consistently as any process, budget, and system-state allows at the beginning of an engagement. Engaging with Agility has been made as systematic as possible. You may not need to stand up.
Agent-based capabilities begin immediately upon deployment which are tailored to your needs. There are many Client-Specific changes that are made but can be handled through a single pane of glass.
Managed IT Services for Businesses and Organizations FAQs
Managed Services are when a firm like Agility takes over the management of your computer network. The Agility team watches and manages your network using the latest monitoring and management tools. Our staff includes a help desk, staff consultants, Senior Consultants and vCIO’s to address the entire scope of your IT needs.
Under Fixed-Fee and Standard Service Level Agreement – the answer is ‘everything’ with the exception being things that are ‘new’ – see the next FAQ for more information on definition of new.
Items that are placed under management where the onus is on Agility that were previously not there – or ‘new’ to I.T. at your Firm. Good examples of some things that are new are: a new office, new employees, or implementing new software (to name three). The goal is simplicity. Any charges outside the Fixed-Fee must be authorized by the Client beforehand.
When support and management calls into our full-time employee staffed help desk are free of charge, Client and Agility GOALS ARE ALIGNED.
The better managed your system, the fewer the number of calls.
Under a fixed-fee, Agility is rewarded for working to lessen the noise of the I.T. network.
Other firms have trouble with this due to hundreds of things Agility has experience in over the past 25 years.
USE AGILITY BECAUSE YOU WANT TO, NOT BECAUSE YOU HAVE TO.Is what Agility touts. There are ‘outs’ in our shorter-term fixed fee agreements than the competition.
The agreements are ‘easy in’ as well – meaning: it is possible to hire Agility on a per hour basis until you are comfortable with such a large amount trust put upon an I.T. firm or MSP/MSSP such as Agility Networks.
Comprehensive I.T. Services
for Mid-Market and SMB Businesses and NFP Firms
Agility has been consistently providing services to Small- and Mid-Sized Business of All Types – Corporations and Non-Profits that are nearly Industry Agnostic Horizontal Demographic rather than One or Two Verticals.
Managed Services
Powerful software agents, cyber-protection & network-wide software allowing your firm to have Agility more efficiently automate consistent service delivery through high-end consultants almost immediately.
IT Security
There is Not One Part of Any Network Including the Users Where Security is Not Top-of-Mind. as Broad as Anti-Virus Desktop Management to High-End Pen Testing.
Cloud Services
Cloud decisions and execution from highly experienced consultants at Agility are critical for migrations (to/from), secure throughput especially with service quality demands from more devices per employee.
Continuity
Backup Solutions, Disaster Recovery and Fail-Over Make-Up Our Business Continuity Approach Template. Agility has outstanding solutions.
IT System Audits and Assessments
We offer assessments, services, and features important to leaders such as executive breakdown of risks, outstanding issues, and remediation steps.
Microsoft O365
From hosted email to complete cloud solutions, we will customize Office 365 for your business needs.
Systems Virtualization & Consolidation
We offer a variety of desktop and server virtualization consulting services that help our clients’ increase their ROI.
Emergency Support Network
Whether you are an existing client or a small to midsize business looking for immediate service, we can help!
Wireless Products & Support
Wireless internet working is becoming a ubiquitous component of business environments and has been evolving faster than its copper/wired counterparts.
Project Services On-Site & Remote
Peruse the component parts of services offered or use to determine the capacity in which your firm needs Agility to fullfill.
Pen Testing Services
Most major business-class firewalls (each manufacturer is listed) allows quick-turn on quotes. Processes, pdf forms, and services at-the-ready
Acute IT Disruptions
When the unexpected occurs, a call to business development routes your firm to correct people for quick turn-a-round I.T. services – should services fit said urgent need.
Microsoft Azure Migrations
Migration To and From the Cloud. As a Gold Microsoft reseller, not only license fulfillment, not just services, allows trust in services of strategy or execution post-decision.
Desktop Virtualizations
One of the ambitions of Managed Services, long before it was even called that, was a Virtualized or a Hosted Desktop.
Computer Network Administration
Get Started Here:
Request a general IT evaluation or an IT Security evaluation and receive a no-obligation consultation and quote without charge. We’ll call you back to schedule a time with the appropriate IT Consultant/Engineer. This allows you to meet to potential team.
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