Managed Service Provider (MSP)
Agility has been consistently providing services to Small- and Mid-Sized Business of All Types – Corporations and Non-Profits that are nearly Industry Agnostic Horizontal Demographic rather than One or Two Verticals.
Experience has shown a great deal of Solutions Experience and I.T. Management Experience transfers well across this horizontal. Agility is focused on Microsoft-Based technology as a Managed Services Provider but also has a Spectrum of Abilities that is Wide with Depth – Pen Testing Across 10 Types of Firewalls for instance.
Twenty-Five Years in Business with an ethos of *not* everything to everyone with I.T. needs – but against the tide, and to favor the working and living balance of the Team, Agility Searches for: Business and Organizations with needs in the Chicago Metropolitan Area, Generally Reliant on Certain Technologies in the Category of Each Engagement.
Why Choose Agility
Business Continuity
Backup Solutions, Disaster Recovery and Fail-Over Make-Up Our Business Continuity Approach Template. Agility has Outstanding Solutions.
Remote Virtual Consulting
Off-Site Consulting or Virtual Consulting has Fast Forwarded in Need Since 2020. Our Senior Network Consulting Engineers, Network Engineers, vCIO’s and Help Desk Have Proved.
Immediate I.T Help
Call Now. See if We Our Skills Fit the Issues. We can Direct You a Technical Engineering Conversation or Help Find Another Partner Better Suited. (877) 244-5489
On-Site Consulting
On-Site Hourly Consultation, Projects and Strategy.
Help Desk 24 x 7 x 365
No Charge for Managed Services
Fixed-Fee Clients. We’re Here When You May Need Us. 12.587.9894 opt 2.
Business Continuity
Backup Solutions, Disaster Recovery and Fail-Over Make-Up Our Business Continuity Approach Template. Agility has Outstanding Solutions.
Agility MSP Services: Main Benefits
Computer & Server Remote Monitoring and Management Agent
Automated Maintenace
Network Assessment
Vendor Management
Tech E&O
On-Site Consulting
Remote Consulting
Experienced & Certified
Monthly Fixed-Fee
Outside Fixed-Fee
24x7x365 Help Desk
Ticket Information
Client Portal
Service Level Agreements
Shorter-Term Agreements
Agility Managed Services Offering
(hour-by-hour, month, and year)
- Client-Specific Maintenance and Scan Schedules
- Network Assessment Services (as pre-Client or Client)
- Virtualization Technology implementation Support and Managemen
- Strategic Support Teams / vCIO strategic support
- Work Type-Specific Consulting Teams
- Project management and execution teams
- Office 365 Licensing Consulting and Procurement
- Vendor Management for Hardware and Software
- Vendor Management for each I.T. Niche Including Internet-Based SaaS and Vendors Needed "Remote Hands"
- All Cloud Infrastructure or Cloud Operating Systems
- (co-location, VPN's, disparate users, disparate Web-Connected Business Unit Needs)
- Cloud Computing Migrations Planning, Implementation, and Cloud Infrastructure Management.
Industry-Leading Functionality Performance (PDF of Report Available on Demand)
- Constant Realtime Endpoint Protection
- Internet Browser and Operating System Shield
- Virus Threat Shield
- Malware Threat Shield
- Heuristics Threat Protection
- Self-Protection Ensure Continuous Protection
- Realtime Shield
- Behavior Shield Analysis of Each Application
- OS Core Shield
- Web Threat Shield
- Identity Shield
- Data Monitor All Outbound Ports
- Untrusted Process Monitoring
- Windows Firewall Integration
- Inbound Traffic Threat Shield
- System Optimization (reg, OS Cleanup)
- Clean Integration into PSA
- Agility Professional Services Automation Alerting and Report
(on-site, virtual OS, and Cloud-Based)
- Help Desk 24 x 7 x 365
- On-site Support Services
- Remote Support Services
- Threat Protection and Reporting in Agility PSA*
- Issues Resolution Documentation Available
- Ticket Escalation Processes per SLA per Type
- Completed Ticketing Reports
- Real-Time, at all times, Remote Monitoring
- On-Going Growth of Automated Mitigation Scripts
- Windows licensing expertise
- Third-Party application upgrade services
- Full Scripting Capabilities
- Real-Time Network Traffic Monitoring
- Documentation Technology
- Asset Management (Stock and Client-Tailored)
- Workstation Antivirus / Antimalware Threat Management
Industry-Leading Functionality Performance (PDF of Report Available on Demand)
- Optional Management for All Endpoints of Infrastructure Devices
- Firewall Monitoring and Management of External Threats
Engaging With Agility: Sequence of Events
Confidential and Not SharedStarting with Comforting Paperwork
Fill-out Form of Basic InfoEst. 3 Minutes
Deployment TypeChoose Engagement and Deployment Preferences and Necessities
SchedulingNow or Yesterday? Choose a day/time here for Virtual or to Shake Hands
Fix on the Fee
Agree on the FeeEasiest Out in the Business
Anti-poaching
On-boardingIt's One Week Maximum. Mostly Technical. Short Interviews.
Business Review
Agility does the Hard Work. Starts the Accountability by Setting Baseline
Help Desk Open
Fix Fee: All Free
Projects
Perform, Finish, Discuss and Projects
Client Portal Opens
Check on Things 24x7
Quarterly I.T. Reviews
Agility Helps Your Firm Hold Agility Accountable
Agility Presents and Listens
There are Endless Ways to Continuous Improvements
Repeat
Agility Continues to Work to Keep Your Business
The Questions Agility Networks Receives on Managed I.T. Services.
The Questions Agility Networks Receive on Managed I.T. Services. Please ask if you don't see it so the list can continuously broaden with notable or frequent questions.
Managed Services are when a firm like Agility takes over the management of your computer network. The Agility team watches and manages your network using the latest monitoring and management tools. Our staff includes a help desk, staff consultants, Senior Consultants and vCIO’s to address the entire scope of your IT needs.
Under Fixed-Fee and Standard Service Level Agreement - the answer is 'everything' with the exception being things that are 'new' - see the next FAQ for more information on definition of new.
Items that are placed under management where the onus is on Agility that were previously not there - or 'new' to I.T. at your Firm. Good examples of some things that are new are: a new office, new employees, or implementing new software (to name three). The goal is simplicity. Any charges outside the Fixed-Fee must be authorized by the Client beforehand.
Yes, send an email to our business development department or click this to get to a form you can fill-out and note you'd like a draft SLA.
Agility is not overzealous in following-up from sales - nor will Agility sell contact information.
Yes, send an email to our business development department or click this to get to a form you can fill-out and note you'd like a draft MSA.
Agility is not overzealous in following-up from sales - nor will Agility sell contact information.
When support and management calls into our full-time employee staffed help desk are free of charge, Client and Agility GOALS ARE ALIGNED.
The better managed your system, the fewer the number of calls.
Under a fixed-fee, Agility is rewarded for working to lessen the noise of the I.T. network.
Other firms have trouble with this due to hundreds of things Agility has experience in over the past 25 years.
USE AGILITY BECAUSE YOU WANT TO, NOT BECAUSE YOU HAVE TO. Is what Agility touts. There are 'outs' in our shorter-term fixed fee agreements than the competition.
The agreements are 'easy in' as well - meaning: it is possible to hire Agility on a per hour basis until you are comfortable with such a large amount trust put upon an I.T. firm or MSP/MSSP such as Agility Networks.
