Managed Services Provider Agility Networks

Premier Managed Services Provider, headquartered in Chicago, Ill.

Process-Dependent IT Management Not People Dependent

Agility has been consistently providing services to Small- and Mid-Sized Business of All Types – Corporations & Non-Profits that are nearly Industry Agnostic Horizontal Demographic rather than One or Two Verticals.

Twenty-Five Years in Business with an ethos of *not* everything to everyone with I.T. needs – but against the tide, and to favor the working and living balance of the Team, Agility Searches for: Business and Organizations with needs in the Chicago Metropolitan Area, Generally Reliant on Certain Technologies in the Category of Each Engagement.

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Agility Managed Service Provider Offering

A granular list of what is included through a non-exhaustive list. This list is more specifically tied to the remote monitoring and management threat protection. Information found further down such as Agility Network Services Client Information Portal listed in the next section.

Agent-based capabilities begin immediately upon deployment and activation of your Client-Specific Policies. Reporting of mitigation of threats available upon request.

Industry-Leading Functionality Performance (PDF of Report Available on Demand)

  1. Optional Management for All Endpoints of Infrastructure Devices
  2. Firewall Monitoring and Management of External Threats
  • Client-Specific Maintenance and Scan Schedules (hour-by-hour, month, and year)
  • Network Assessment Services (as pre-Client or Client)
  • Virtualization Technology implementation Support and Managemen
  • Strategic Support Teams / vCIO strategic support
  • Work Type-Specific Consulting Teams
  • Project management and execution teams
  • Office 365 Licensing Consulting and Procurement
  • Vendor Management for Hardware and Software
  • Vendor Management for each I.T. Niche Including Internet-Based SaaS and Vendors Needed “Remote Hands”
  • All Cloud Infrastructure or Cloud Operating Systems (co-location, VPN’s, disparate users, disparate Web-Connected Business Unit Needs)
  • Cloud Computing Migrations Planning, Implementation, and Cloud Infrastructure Management.

(on-site, virtual OS, and Cloud-Based)

  1. Help Desk 24 x 7 x 365
  2. On-site Support Services
  3. Remote Support Services
  4. Threat Protection and Reporting in Agility PSA*
  5. Issues Resolution Documentation Available
  6. Ticket Escalation Processes per SLA per Type
  7. Completed Ticketing Reports
  8. Real-Time, at all times, Remote Monitoring
  9. On-Going Growth of Automated Mitigation Scripts
  10. Windows licensing expertise
  11. Third-Party application upgrade services
  12. Full Scripting Capabilities
  13. Real-Time Network Traffic Monitoring
  14. Documentation Technology
  15. Asset Management (Stock and Client-Tailored)
  16. Workstation Antivirus / Antimalware Threat Management

Industry-Leading Functionality Performance (PDF of Report Available on Demand)

  1. Constant Realtime Endpoint Protection
  2. Internet Browser and Operating System Shield
  3. Virus Threat Shield
  4. Malware Threat Shield
  5. Heuristics Threat Protection
  6. Self-Protection Ensure Continuous Protection
  7. Realtime Shield
  8. Behavior Shield Analysis of Each Application
  9. OS Core Shield
  10. Web Threat Shield
  11. Identity Shield
  12. Data Monitor All Outbound Ports
  13. Untrusted Process Monitoring
  14. Windows Firewall Integration
  15. Inbound Traffic Threat Shield
  16. System Optimization (reg, OS Cleanup)
  17. Clean Integration into PSA
  18. Agility Professional Services Automation Alerting and Report

Comprehensive I.T. Services

for Mid-Market and SMB Businesses and NFP Firms

Agility has been consistently providing services to Small- and Mid-Sized Business of All Types – Corporations and Non-Profits that are nearly Industry Agnostic Horizontal Demographic rather than One or Two Verticals.

Managed Services

Powerful software agents, cyber-protection & network-wide software allowing your firm to have Agility more efficiently automate consistent service delivery through high-end consultants almost immediately. 

IT Security

There is Not One Part of Any Network Including the Users Where Security is Not Top-of-Mind. as Broad as Anti-Virus Desktop Management to High-End Pen Testing.

Cloud Services

Cloud decisions and execution from highly experienced consultants at Agility are critical for migrations (to/from), secure throughput especially with service quality demands from more devices per employee.

Continuity

Backup Solutions, Disaster Recovery and Fail-Over Make-Up Our Business Continuity Approach Template. Agility has outstanding solutions.

IT System Audits and Assessments

We offer assessments, services, and features important to leaders such as executive breakdown of risks, outstanding issues, and remediation steps.

Microsoft O365

From hosted email to complete cloud solutions, we will customize Office 365 for your business needs.

Systems Virtualization & Consolidation

We offer a variety of desktop and server virtualization consulting services that help our clients’ increase their ROI.

Emergency Support Network

Whether you are an existing client or a small to midsize business looking for immediate service, we can help!

Wireless Products & Support

Wireless internet working is becoming a ubiquitous component of business environments and has been evolving faster than its copper/wired counterparts.

Project Services On-Site & Remote

Peruse the component parts of services offered or use to determine the capacity in which your firm needs Agility to fullfill.

Pen Testing Services

Most major business-class firewalls (each manufacturer is listed) allows quick-turn on quotes. Processes, pdf forms, and services at-the-ready

Acute IT Disruptions

When the unexpected occurs, a call to business development routes your firm to correct people for quick turn-a-round I.T. services – should services fit said urgent need.

Microsoft Azure Migrations

Migration To and From the Cloud. As a Gold Microsoft reseller, not only license fulfillment, not just services, allows trust in services of strategy or execution post-decision.

Desktop Virtualizations

One of the ambitions of Managed Services, long before it was even called that, was a Virtualized or a Hosted Desktop.