Who We Are
I.T. Services for Your Business Remote or In-Person. Services throughout Midwest – Chicago Based
Our approach is simple. Our clients come first. We care deeply about the relationship and are constantly striving for the “perfect client experience”. We are 110% committed to delivering the highest level of customer service. How do we achieve great customer service you may ask? The answer is simple; We listen, we care, and we listen. We are always quick to respond, reach out to you first (more often than not) and have your best interest at heart. We will continually add value by helping you define your goals, strengths and weaknesses at every step throughout our relationship. We will even remember everything you ever said without taking notes. Ultimately, we want to do the thinking for you (without you having to ask) when it comes to your technology needs.
Great partnerships begin with great communication. Not only are we excellent at proactively managing your technology (through the use of our high level consultants, processes and tools), but we are also superb at proactively managing our client relationships –at least we would like to think so! We like to meet with you often and help you see things from a fresh perspective –speak to you in layman’s terms without getting overly technical. We ask a lot of questions and do A LOT of listening. We frequently bring knowledge specific to your industry and/or examples of companies that were once in a similar position. We prefer to equip you with options (help you increase your understanding of those options), provide you with proper recommendations and let you choose. Above all, we love having face time with our clients! Although 90% of our work can be done remotely, we still place enormous emphasis on onsite time. That’s how we truly get to know you and your business.
We are all about getting things done for our clients! We strongly believe that a sharp/continued focus on problem definition and resolution (aka; thorough, yet quick problem solving) will ultimately help our clients operate, compete and thrive! We view methodologies, technical mastery and processes as means to an end. They are useful if/when they work, however they ought to be discarded if they do not work. The test –which we often pass— is bringing true effectiveness and efficiency for our clients through quick responsiveness and swift action. The truth is, we have more fun and enjoy our tasks far and beyond when we are successful in helping our clients achieve their goals.
We only hire (and retain) the best. Period. It is through our very methodical hiring process that we are able to find the most qualified Senior Network Consultants to service our clients’ needs. Our enthusiastic consultants will always be dependable and understand you, effortlessly. They never panic or get overemotional, rather they stay calm and cool because they have seen it all. We are in it for the long haul. Everyone at Agility knows it. Our very high-level Industry Certified consultants know that caring for the relationship is more important than the current task at hand. We will never recommend or force technologies that you don’t really need, but instead will help you save money any way we can. More importantly, we will always make you feel comfortable and even bring our sense of humor (dry or broad) to help diffuse tension during tough situations.
Agility employs both Senior and Associate Network Consultants to deliver great service to our clients.
The position of Sales Executive is to develop, pursue, and acquire new services business for Agility Networks.
We are expanding our team for I.T. consultants who are empowered to contribute to the success of the Agility family, clients, and partners.