Full IT Outsourcing
Full I.T. Outsourcing Tailored to Your Business
Peace of Mind for Your Business
Customized Support for Chicago and Beyond
We offer customized I.T. solutions throughout the Midwest, based out of Chicago. Whether your company needs fully managed services or specific project-based support, our flexible options can be tailored to your unique needs. With Agility, you gain access to the expertise of an entire I.T. department without the overhead of hiring and training internal staff.
Proven Results Backed by Social Reviews!
Why Choose Agility
Seamless Support
With our advanced remote IT support infrastructure and cutting-edge technologies, we provide swift and efficient resolution to IT issues without the need for on-site visits. Our team of expert technicians is available around the clock to troubleshoot and resolve issues promptly, ensuring minimal disruption to your operations.
Secure Solutions
Security is paramount in today's digital environment. That's why we employ industry-leading security protocols and robust encryption measures to safeguard your data and systems against cyber threats such as multi-factor authentication and conducting regular security audits.
Cost-Effectiveness
We understand the importance of cost-effectiveness for businesses of all sizes. Our remote IT support services optimize expenditure, leveraging remote technologies to eliminate costly on-site visits and reduce downtime.
Business Continuity
At Agility, we recognize that downtime is not an option. Our remote IT support solutions ensure seamless operational continuity with remote IT support solutions, even in the face of unexpected disruptions, through robust backup and disaster recovery strategies.
Operational Efficiency
Our dedicated professionals optimize IT environments for maximum efficiency, streamlining workflows and implementing automation solutions to drive productivity.
Expertise
With a keen understanding of the technological landscape in the Midwest, we're well-positioned to anticipate and address the region-specific challenges that our clients may encounter.
Full IT Outsourcing FAQs
Managed Services are when a firm like Agility takes over the management of your computer network. The Agility team watches and manages your network using the latest monitoring and management tools. Our staff includes a help desk, staff consultants, Senior Consultants and vCIO’s to address the entire scope of your IT needs.
Under Fixed-Fee and Standard Service Level Agreement – the answer is ‘everything’ with the exception being things that are ‘new’ – see the next FAQ for more information on definition of new.
Items that are placed under management where the onus is on Agility that were previously not there – or ‘new’ to I.T. at your Firm. Good examples of some things that are new are: a new office, new employees, or implementing new software (to name three). The goal is simplicity. Any charges outside the Fixed-Fee must be authorized by the Client beforehand.
When support and management calls into our full-time employee staffed help desk are free of charge, Client and Agility GOALS ARE ALIGNED.
The better managed your system, the fewer the number of calls.
Under a fixed-fee, Agility is rewarded for working to lessen the noise of the I.T. network.
Other firms have trouble with this due to hundreds of things Agility has experience in over the past 25 years.
USE AGILITY BECAUSE YOU WANT TO, NOT BECAUSE YOU HAVE TO.Is what Agility touts. There are ‘outs’ in our shorter-term fixed fee agreements than the competition.
The agreements are ‘easy in’ as well – meaning: it is possible to hire Agility on a per hour basis until you are comfortable with such a large amount trust put upon an I.T. firm or MSP/MSSP such as Agility Networks.
End-to-End IT Management
Our comprehensive services include everything from proactive system monitoring and endpoint protection to disaster recovery planning and cloud migration. We act as your dedicated I.T. partner, managing your infrastructure, securing your data, and providing 24/7 help desk support. You can count on us to ensure that your systems are up-to-date, secure, and ready to scale as your business grows.
Comprehensive I.T. Services
for Mid-Market and SMB Businesses and NFP Firms
Managed Services
Powerful software agents, cyber-protection & network-wide software allowing your firm to have Agility more efficiently automate consistent service delivery through high-end consultants almost immediately.
IT Security
There is Not One Part of Any Network Including the Users Where Security is Not Top-of-Mind. as Broad as Anti-Virus Desktop Management to High-End Pen Testing.
Cloud Services
Cloud decisions and execution from highly experienced consultants at Agility are critical for migrations (to/from), secure throughput especially with service quality demands from more devices per employee.
Continuity
Backup Solutions, Disaster Recovery and Fail-Over Make-Up Our Business Continuity Approach Template. Agility has outstanding solutions.
IT System Audits and Assessments
We offer assessments, services, and features important to leaders such as executive breakdown of risks, outstanding issues, and remediation steps.
Microsoft O365
From hosted email to complete cloud solutions, we will customize Office 365 for your business needs.
Systems Virtualization & Consolidation
We offer a variety of desktop and server virtualization consulting services that help our clients’ increase their ROI.
Emergency Support Network
Whether you are an existing client or a small to midsize business looking for immediate service, we can help!
Wireless Products & Support
Wireless internet working is becoming a ubiquitous component of business environments and has been evolving faster than its copper/wired counterparts.
Project Services On-Site & Remote
Peruse the component parts of services offered or use to determine the capacity in which your firm needs Agility to fullfill.
Pen Testing Services
Most major business-class firewalls (each manufacturer is listed) allows quick-turn on quotes. Processes, pdf forms, and services at-the-ready
Acute IT Disruptions
When the unexpected occurs, a call to business development routes your firm to correct people for quick turn-a-round I.T. services – should services fit said urgent need.
Microsoft Azure Migrations
Migration To and From the Cloud. As a Gold Microsoft reseller, not only license fulfillment, not just services, allows trust in services of strategy or execution post-decision.
Desktop Virtualizations
One of the ambitions of Managed Services, long before it was even called that, was a Virtualized or a Hosted Desktop.
Computer Network Administration
Agility Managed Service Provider Offering
A granular list of what is included through a non-exhaustive list. This list is more specifically tied to the remote monitoring and management threat protection. Information found further down such as Agility Network Services Client Information Portal listed in the next section.
Agent-based capabilities begin immediately upon deployment and activation of your Client-Specific Policies. Reporting of mitigation of threats available upon request.
Industry-Leading Functionality Performance (PDF of Report Available on Demand)
- Optional Management for All Endpoints of Infrastructure Devices
- Firewall Monitoring and Management of External Threats
- Client-Specific Maintenance and Scan Schedules (hour-by-hour, month, and year)
- Network Assessment Services (as pre-Client or Client)
- Virtualization Technology implementation Support and Managemen
- Strategic Support Teams / vCIO strategic support
- Work Type-Specific Consulting Teams
- Project management and execution teams
- Office 365 Licensing Consulting and Procurement
- Vendor Management for Hardware and Software
- Vendor Management for each I.T. Niche Including Internet-Based SaaS and Vendors Needed “Remote Hands”
- All Cloud Infrastructure or Cloud Operating Systems (co-location, VPN’s, disparate users, disparate Web-Connected Business Unit Needs)
- Cloud Computing Migrations Planning, Implementation, and Cloud Infrastructure Management.
(on-site, virtual OS, and Cloud-Based)
- Help Desk 24 x 7 x 365
- On-site Support Services
- Remote Support Services
- Threat Protection and Reporting in Agility PSA*
- Issues Resolution Documentation Available
- Ticket Escalation Processes per SLA per Type
- Completed Ticketing Reports
- Real-Time, at all times, Remote Monitoring
- On-Going Growth of Automated Mitigation Scripts
- Windows licensing expertise
- Third-Party application upgrade services
- Full Scripting Capabilities
- Real-Time Network Traffic Monitoring
- Documentation Technology
- Asset Management (Stock and Client-Tailored)
- Workstation Antivirus / Antimalware Threat Management
Industry-Leading Functionality Performance (PDF of Report Available on Demand)
- Constant Realtime Endpoint Protection
- Internet Browser and Operating System Shield
- Virus Threat Shield
- Malware Threat Shield
- Heuristics Threat Protection
- Self-Protection Ensure Continuous Protection
- Realtime Shield
- Behavior Shield Analysis of Each Application
- OS Core Shield
- Web Threat Shield
- Identity Shield
- Data Monitor All Outbound Ports
- Untrusted Process Monitoring
- Windows Firewall Integration
- Inbound Traffic Threat Shield
- System Optimization (reg, OS Cleanup)
- Clean Integration into PSA
- Agility Professional Services Automation Alerting and Report
Chicago IT Services
Comprehensive I.T. Services for Mid-Market and SMB Businesses and NFP Firms
Business Continuity: Back-Up/Disaster Recovery/Fail-Over – I.T. Security: Anti-Virus & Anti-Malware /Cylance Protect End-Point Security / On-Site MSSP Consulting Firewall Penetration Testing / Cloud Migration Services / Email Migration Services Microsoft Azure Server Migration / Desktop Virtualization / Virtual Desktop Interface (VDI) Emergency Network Support / IT Audits & Assessments / Systems Virtualization & Consolidation Hyper-V Vmware Wireless Products / Services Assessments Installation Management Our Extensive Wireless Experience Office 365 Microsoft Office Application Suite Excel/Word/OneDrive for Business/SharePoint Online/Skype for Business/Storage/Visio / Managed Services Provider
Why Choose Agility IT Outsourcing Services
Experience
Agility has spent 25+ years consulting clients in Chicago. This experience has seen the evolution of IT from its infancy to todays advanced technology. This breadth of knowledge is the cornerstone of our I.T. consulting services today!
People
No one thing at Agility is more important than our team. Our long history of supporting clients has taught us that their needs are best served with the best people we can provide.
Technology
Staying in front of technology is our job, especially the tools we employ to serve our clients. Our Agility Management Platform continues to evolve and offer our team best-in-class technology to serve our clients
Process
Agility has spent 25+ years consulting clients in Chicago. This experience has seen the evolution of IT from its infancy to todays advanced technology. This breadth of knowledge is the cornerstone of our I.T. consulting services today!
Accountability
No one thing at Agility is more important than our team. Our long history of supporting clients has taught us that their needs are best served with the best people we can provide.
Emergency Network Support
Staying in front of technology is our job, especially the tools we employ to serve our clients. Our Agility Management Platform continues to evolve and offer our team best-in-class technology to serve our clients
Comprehensive I.T. Services
for Mid-Market and SMB Businesses and NFP Firms
Managed Services
Powerful software agents, cyber-protection & network-wide software allowing your firm to have Agility more efficiently automate consistent service delivery through high-end consultants almost immediately.
IT Security
There is Not One Part of Any Network Including the Users Where Security is Not Top-of-Mind. as Broad as Anti-Virus Desktop Management to High-End Pen Testing.
Cloud Services
Cloud decisions and execution from highly experienced consultants at Agility are critical for migrations (to/from), secure throughput especially with service quality demands from more devices per employee.
Continuity
Backup Solutions, Disaster Recovery and Fail-Over Make-Up Our Business Continuity Approach Template. Agility has outstanding solutions.
IT System Audits and Assessments
We offer assessments, services, and features important to leaders such as executive breakdown of risks, outstanding issues, and remediation steps.
Microsoft O365
From hosted email to complete cloud solutions, we will customize Office 365 for your business needs.
Systems Virtualization & Consolidation
We offer a variety of desktop and server virtualization consulting services that help our clients’ increase their ROI.
Emergency Support Network
Whether you are an existing client or a small to midsize business looking for immediate service, we can help!
Wireless Products & Support
Wireless internet working is becoming a ubiquitous component of business environments and has been evolving faster than its copper/wired counterparts.
Project Services On-Site & Remote
Peruse the component parts of services offered or use to determine the capacity in which your firm needs Agility to fullfill.
Pen Testing Services
Most major business-class firewalls (each manufacturer is listed) allows quick-turn on quotes. Processes, pdf forms, and services at-the-ready
Acute IT Disruptions
When the unexpected occurs, a call to business development routes your firm to correct people for quick turn-a-round I.T. services – should services fit said urgent need.
Microsoft Azure Migrations
Migration To and From the Cloud. As a Gold Microsoft reseller, not only license fulfillment, not just services, allows trust in services of strategy or execution post-decision.
Desktop Virtualizations
One of the ambitions of Managed Services, long before it was even called that, was a Virtualized or a Hosted Desktop.
Computer Network Administration
Get Started Here:
Request a general IT evaluation or an IT Security evaluation and receive a no-obligation consultation and quote without charge. We’ll call you back to schedule a time with the appropriate IT Consultant/Engineer. This allows you to meet to potential team.